6195 technical support team leader jobs found

Technical Support Team Leader £30,000 + benefits, wellbeing, training & development. Fareham, Porchester, Portsmouth. Hybrid working.Are you passionate about technology and customer service? We are looking or a Technical Team Leader to play a crucial role within a technical support contact centre. Your main focus will be on providing 2nd line technical support for business customers. You will also support and mentor a small team of 2 support advisers and manage team ticket performance using a Freshdesk ticketing system. You thrive on helping customers with their technical queries, troubleshooting and looking to help resolve potential hardware and software issues effectively and efficiently (these will mostly be PC & server-based support, hardware components/peripherals and software - typically Windows 11). The support you provide will be via a mix of communication channels, which include phone, e-mail and live chat. What we need from you: Previous experience of...

Technical Support Team Leader £30,000 + benefits, wellbeing, training & development. Fareham, Porchester, Portsmouth. Hybrid working.Are you passionate about technology and customer service? We are looking or a Technical Team Leader to play a crucial role within a technical support contact centre. Your main focus will be on providing 2nd line technical support for business customers. You will also support and mentor a small team of 2 support advisers and manage team ticket performance using a Freshdesk ticketing system. You thrive on helping customers with their technical queries, troubleshooting and looking to help resolve potential hardware and software issues effectively and efficiently (these will mostly be PC & server-based support, hardware components/peripherals and software - typically Windows 11). The support you provide will be via a mix of communication channels, which include phone, e-mail and live chat. What we need from you: Previous experience of...

The Head of App Management & Delivery CoE assumes a critical leadership role in shaping and executing the organization's ERP strategy and roadmap. With a strategic focus on SAP and Commercial Applications (CTRM) and other Business Apps, this role drives the innovation and optimization of IT applications to deliver maximum business value across the organization. Key responsibilities include identifying opportunities for business simplification and user experience enhancement through IT systems, crafting multiyear application delivery plans, and rationalizing IT applications to streamline operations and reduce costs. Additionally, the role involves fostering strategic partnerships with key partners and spearheading the implementation of ERP and digital technologies. As a key member of the IT leadership team, the Head of App Management & Delivery CoE represents Fertiglobe in steering committees and ensures alignment with strategic objectives. With direct reports including...

Our client is seeking a talented Applications Support Specialist to join their talented support team. In this role, you'll be providing expert technical support to the integration's teams, handling tasks like BAU, new builds, and project work. You'll also be the point of escalation for customer issues, working closely with local and centralised support teams to ensure deadlines and compliance are met. This is a customer-facing role, so excellent communication skills are key. Essential Skills: Strong experience with Linux operating Systems Knowledge of Windows Server environments. Knowledge of containerisation (Docker). Experience with web servers like IIS, Apache, and Nginx.Desirable Skills: Understanding of SSL certificates and virtual server platforms. Familiarity with Octopus Deploy, Bash/PowerShell, and Ansible. Knowledge of databases (MS SQL, MariaDB, MySQL, Cassandra). Proven 3rd Line Support experience.If you're ready for a new challenge and want to work with a leader...

Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As a highly experienced technical leader joining our Cross Boundary Team, you will drive strategy and innovation, leading on the application development and coordination of technical teams to create and maintain products and services for DWP. You will be a strategic thinker, with the ability to convey complex ideas and plans to both stakeholders and technical teams. This role requires a technical specialist who can steer communication between a range of technical resources to ensure alignment to standards and business needs, as well as DWP strategy. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make...

Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As a highly experienced technical leader joining our Cross Boundary Team, you will drive strategy and innovation, leading on the application development and coordination of technical teams to create and maintain products and services for DWP. You will be a strategic thinker, with the ability to convey complex ideas and plans to both stakeholders and technical teams. This role requires a technical specialist who can steer communication between a range of technical resources to ensure alignment to standards and business needs, as well as DWP strategy. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make...

Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As a highly experienced technical leader joining our Cross Boundary Team, you will drive strategy and innovation, leading on the application development and coordination of technical teams to create and maintain products and services for DWP. You will be a strategic thinker, with the ability to convey complex ideas and plans to both stakeholders and technical teams. This role requires a technical specialist who can steer communication between a range of technical resources to ensure alignment to standards and business needs, as well as DWP strategy. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make...

Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As a highly experienced technical leader joining our Cross Boundary Team, you will drive strategy and innovation, leading on the application development and coordination of technical teams to create and maintain products and services for DWP. You will be a strategic thinker, with the ability to convey complex ideas and plans to both stakeholders and technical teams. This role requires a technical specialist who can steer communication between a range of technical resources to ensure alignment to standards and business needs, as well as DWP strategy. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make...

Role Title: Lead RPA Developer Level: Team Leader / Technical Expert Duration: 12 month Fixed Term Contract Salary: To £70,000 Per Annum Plus Company Benefits Location: Birmingham, West Midlands - Hybrid Working - Max 1/2 days per week onsite (not expensible) This is a superb, Senior RPA Development role that will provide overall leadership for our client's Process Automation delivery and development.  The role will be to lead a small team of Automation Engineers developing, running, maintaining, and enhancing automation applications. The successful candidate will provide SME support to stakeholders across the business, helping identify and specify automation opportunities, and overseeing practical delivery of business solutions and benefits; establishing and overseeing a managed service solution to maintain our client's expanding automation estate, linking in with IT helpdesk and external suppliers as necessary Essential experience -       Hands on RPA (Robotic process...

Responsible for providing technology leader on Microsoft cloud technologies to our clients across industry sectors and help navigate their cloud transformation on Microsoft Cloud Job Title: Microsoft Cloud Technology Leader (Fast Growing Global IT Consultancy!) Location: Either London, Manchester or Glasgow Salary: £90,000 - £103,000 plus benefits, perks, healthcare options and bonus! An Overview of the Role This is a high impact role in the Cloud Advisory capability unit contributing to our leadership in cloud transformation on Microsoft cloud technologies across our clients in different industry sectors. As a Senior Manager (Microsoft Cloud) you will be - Responsible for providing technology leader on Microsoft cloud technologies to our clients across industry sectors and help navigate their cloud transformation on Microsoft Cloud. Bringing a strong technology focus in the client's transformation to Microsoft cloud across the end-to-end journey from data centre exit...

Senior BI Analyst- Scotland Head Resourcing is working closely with a Professional Services client who are undertaking a significant digital transformation to their data tooling and we have been tasked with helping to find a strong, commercially experienced Senior BI Analyst to join the team This Senior BI Analysts play a crucial role in transforming data into actionable insights that drive strategic decisions across the firm. As a key member of the data and analytics team, you will collaborate with stakeholders to understand their needs, analyse data, and deliver comprehensive reports and dashboards that empower our business units to achieve their goals. The Senior BI Analyst will be responsible for (but not limited to): * Drive Insightful Analytics: Collaborate closely with business stakeholders to identify key performance metrics and craft data-driven solutions that provide deep insights and support strategic decision-making. * Champion Data Quality: Take full ownership of...

Senior Project Manager  Remote £60,000 - £80,000 I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Project Manager with experience working in Client Facing Software Delivery to join their team.    What you will be doing You will be working within a Professional Services team responsible for implementing the company’s key SaaS product and delivering value to its client base. As part of that implementation lifecycle, there will be requirements workshops, playbacks, sprints, business change, user acceptance testing, and a hand-off to support. They underpin that process with many different practices and processes; we’re not wedded to a single methodology but rather to the mantra of continuous process improvement. Depending upon the client initiative, implementations can be both big (10+ people in the project team) or small...

Your Role and Responsibilities Hands on Experience on SAP Business Technology Platform Development Suite Responsible to Handle BTP services and hands-on in iflows, workflow, process automation Will perform BTP based custom SAPUI5 development Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and...

Your Role and Responsibilities As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world's technology leader. Come to IBM and make a global impact! Your primary responsibilities include: Envision how people experience products and bring that vision to life in a way that feels inspired, refined and magical Tackle complex tasks and transform them into intuitive, accessible and easy-to-use designs for billions of customers around the world (novice to expert) Collaborate with researchers, engineers, and product managers throughout design...

Your Role and Responsibilities Provide expertise in analysis, requirements gathering, design, coordination, customization, testing and support of reports, in client's environment Develop and maintain a strong working relationship with business and technical members of the team Relentless focus on quality and continuous improvement Perform root cause analysis of reports issues Development / evolutionary maintenance of the environment, performance, capability and availability. Assisting in defining technical requirements and developing solutions Effective content and source-code management, troubleshooting and debugging. Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive...

Summary Gainwell Technologies is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs. We are a new company (divested from DXC Technologies) with over 50+ years of proven experience, a reputation for service excellence and unparalleled industry expertise with approximately $1+ billion dollars of revenue, ~8,000+ employees who support clients across 41 U.S. states and territories with offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity, care management, immunization registry and eligibility services. We offer our clients scalable and flexible solutions for their most complex challenges. These capabilities make our company a trusted partner for organizations seeking reliability, innovation and transformational outcomes. About 49M Medicaid beneficiaries are being supported. 1.3B immunization records are maintained by engaging 3.0 M...

Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level Senior Associate Job Description & Summary A career in our Cybersecurity, Privacy and Forensics will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resilency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy and Forensics professionals at PwC, but at our clients and industry analysts across the globe. Our Identity and Access Management team focuses on helping our clients design, implement and operate effective access controls that protect against threats, support business objectives, and enable growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations,...

Line of Service Advisory Industry/Sector Not Applicable Specialism Product Innovation Management Level Senior Associate Job Description & Summary A career within our Infrastructure practice will provide you with the opportunity to design, build, coordinate and maintain the IT environments for clients to run internal operations, collect data, monitor, develop and launch products. Infrastructure management consists of hardware, storage, compute, network and software layers. As a part of our Infrastructure Engineering team, you will be responsible for maintaining the critical IT systems which includes build, run and maintenance while providing technical support and training that aligns to industry leading practices. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global...

Line of Service Advisory Industry/Sector Not Applicable Specialism Product Innovation Management Level Senior Associate Job Description & Summary A career within our Infrastructure practice will provide you with the opportunity to design, build, coordinate and maintain the IT environments for clients to run internal operations, collect data, monitor, develop and launch products. Infrastructure management consists of hardware, storage, compute, network and software layers. As a part of our Infrastructure Engineering team, you will be responsible for maintaining the critical IT systems which includes build, run and maintenance while providing technical support and training that aligns to industry leading practices. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global...

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Managed Data, Analytics & Insights team will provide you with the opportunity to help organizations harness the power of their enterprise data/analytics solutions by optimizing the technology while driving innovation to increase business outcomes and through data insights. We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational insights by managing, maintaining and evolving their analytics platforms and ecosystems. We help our clients maximize the value of their investment focusing on continuous improvement of...

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and...

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of...

Overview: Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4,000+ employees worldwide. As a leading cloud-based technology company, we have over 28,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries. Cvent's software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time. In This Role, You Will: Be the subject matter expert of Salesforce development, providing technical guidance, mentorship, and support throughout the development lifecycle. Manage and prioritize the team's workload, ensuring that projects are delivered on...

Job Summary: We are seeking a skilled Azure DevOps Engineer with Java background to join our team. In this role, you will design, develop, and deploy cloud-based solutions using Microsoft Azure's suite of services, including IaaS. Your expertise will drive the creation of scalable, secure, and efficient applications while contributing to our organization's cloud migration and innovation efforts. As an Azure DevOps Engineer for application, Job Responsibilities: Proficiency in Azure Cloud Technologies - Collaborate with Development teams to build and maintain Azure infrastructure for multiple Environments Knowledge of CICD Pipelines - Butomate the build, test, and deployment processes using Harness, Jenkins and Helm charts Expertise in Infrastructure as Code (IaC) : Automate Infrastructure and deployment pipelines using Terraforms Containerization Technologies : Build, Maintain and monitor Docker/Kubernetes containers, its health, workload and auto scaling...