11178 technical support jobs found

Technical Support Assistant - up to £32,000 Exciting Opportunity in Brighton's Tech Industry Brighton Salary: £27,000 - £32,000 DOE + Excellent Benefits Are you passionate about technology and providing outstanding customer support? Our client, is seeking a dedicated Technical Support Assistant to join their vibrant team based in the heart of Brighton. This permanent role is an excellent opportunity for someone eager to further their career within the dynamic Technology sector. It is extremely beneficial to have experience support Access Control Systems. Key Skills and Experience: ** Experience providing software / hardware support ** Knowlegde of Access Control systems ** Microsoft Windows OS ** Windows Server ** IT Networking Knowledge - TCP/IP ** MS Access ** MS-SQL (Management Studio) As a key player on their technical support team (access control), your day-to-day responsibilities will involve: - Troubleshooting user issues with precision and patience - Providing...

Your opportunity This role is key to helping our customers love New Relic by troubleshooting technical customer issues with New Relic Front End Products (Mobile, Browser, Synthetics and Synthetics Job Manager). By clearing technical blockers, Technical Support Engineers help to ensure our products are performing to their designed specification, get their data into New Relic, and realize the value of their investment in our platform. What you'll do Collaborate across teams to assist in solving complex technical customer problems across our product suite Strong analytical and technical troubleshooting skills Impeccable customer service skills and display genuine empathy towards customers. Work closely with our software engineering teams to resolve advanced customer issues. Support New Relic customers by resolving various installation, configuration, and data exploration requests. Be an advocate for our customers to our Product Organization by providing feedback on feature...

Technical Support Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line Technical Support to join our NOC Rail team in Warwick. Reporting into the NOC Team Leaer within this role you will maintain the availability, performance and security of a critical infrastructure system. By monitoring the system on a 12-hour shift rotation (4/4) utilising tools such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. You will provide a 1st / 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum...

Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external...

Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external...

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: The Elevator Pitch: Why will you enjoy this new opportunity? Are you passionate about learning new technology and solving complex problems for key customers? Broadcom has a Technical Support role for you. You will be working on the latest and top of the line technology suite, becoming an expert in the industry. In this role, you will be joining Broadcom's VCF team supporting the VCF product suite. You will be in the forefront of the work from anywhere transformation helping our customers shift their workforce to remote and hybrid, which has only been accelerated by the worldwide pandemic. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? As a Senior...

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! A Cybersecurity Technical Support Engineer III is responsible for providing a world-class support experience to our enterprise customer base. Living our corporate values of being Trustworthy, Collaborative, Accountable, Respectful, Innovative, and Relentless, you will be responsible for assisting our customers with troubleshooting and resolving issues related to Forcepoint as well as associated third-party products, enabling our customers to stop the bad and free the...

General Information Req # WD00076007 Career area: Information Technology Country/Region: India State: Karnataka City: BANGALORE Date: Tuesday, December 3, 2024 Working time: Full-time Additional Locations : * India - Karnātaka - Bangalore * India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment...

About ColorTokens ColorTokens specializes in advanced security solutions designed to safeguard organizations' assets and critical systems from cyber threats. Our flagship product, Xshield Enterprise Microsegmentation platform, empowers organizations to prevent initial compromises from escalating into damaging crises. By emphasizing proactive security measures, ColorTokens ensures comprehensive protection for critical workloads and data, enabling organizations to stay "breach ready." With a clientele spanning some of the world's largest organizations, including prominent cancer research centers, cities, and national defense departments, ColorTokens serves industries handling sensitive information and subject to stringent regulatory requirements. ColorTokens' cloud-delivered platform streamlines onboarding efforts and reduces maintenance costs for organizations. Providing pervasive protection, their platform covers data center servers, legacy systems, cloud workloads,...

We are excited to offer a fantastic opportunity for a Junior HubSpot Technical Support Specialist to join our growing team at RevM. This role is perfect for someone who has started a career in a HubSpot systems administration role and is eager to progress within a dynamic consultancy environment. You will work closely with our team, gaining hands-on experience in HubSpot, digital marketing, sales, and business processes while also having the opportunity to pursue learning opportunities. You'll be at the heart of our client success, leveraging your expertise to support, implement, and optimise HubSpot CRM systems. Your role involves handling and responding to support enquiries, hands-on configuration, developing custom solutions, and managing HubSpot portals to meet our clients' unique needs. You will be a self-starter who is very solutions-focused but able to engage with clients easily and is eager to solve problems. We’ll help you develop expert HubSpot skills to enable you to...

IT Technical Support Avonmouth (own transport a must have) £24,000 & Bens - Permanent Vacancy The Opportunity Due to significant growth, the IT technical team is expanding and can offer a brand new opportunity for an enthusiastic individual with IT Support / Repair experience. As a Repair Technician / Technical Support Engineer, you will become an integral part of the technical support team and will be involved in a wide range of maintenance and repair projects including component-level debug and rework assignments; Mobile Computer, Barcode Scanner and Barcode / Thermal Printer repairs; and complete product configuration and refurbishment projects. A bit about you: The role will involve providing some basic 1st line support to our customers, logging calls, basic fault diagnosis, escalation and updating customers on progress. It will also be useful to have a good basic understanding of PCB / Surface Mount Technology and be used to working to tight deadlines in technically...

3rd Line Support Engineer   My client is seeking to recruit a highly skilled 3rd Line Support Engineer As part of the operations team, the Support Engineer will play a key role in providing advanced technical support and maintaining the operational integrity of IT systems, infrastructure, and telecommunications. The Support Engineer will provide expert-level support for complex technical issues escalated beyond the first and second line. This role involves systems administration, troubleshooting infrastructure problems, ensuring compliance with security policies, and collaborating with external vendors to resolve technical challenges.   Key Responsibilities Provide advanced troubleshooting for IT systems, telecoms, and infrastructure issues. Administer and monitor IT systems, ensuring operational efficiency and security. Manage and resolve complex incidents, problems, and requests in a timely manner. Maintain security standards and configure access rights for users....

Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service...

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Enterprise Sr, TPM will be responsible for managing key customer engagements. This will include handling communications across multiple internal teams, solution vendors, and customers. The focus will be on managing all customer escalations/prioritization regarding product defects, critical feature requests, ticket reviews, and executive reporting. Sr. TPM helps address more junior members of the team questions and provides operational training and support to ensure the less tenured team members are equipped with the tools they require to provide the best-in-class service to their customers. Close coordination is required between various Qualys internal teams: Support, Operations, Development, Quality Assurance, Sales, and Product Management. The right Candidate must have excellent Technical, Organizational, Communication, Leadership, and Customer relationship...

1st line / Technical Support - Office 365 - £27K Based between Leeds / Bradford This company are looking for an IT Customer Support professional who loves working with technology - especially Office 365. Ideally you will have: ** Excellent phone manner and happy talking to customers ** Interest in IT, tech and communications ** Good Problem solving skills ** Desirable ** IT Support experience from a 1st Line or Helpdesk Support role 1st line / Technical Support - Office 365 - £27K For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy

Technical Support Assistant - up to £32,000 Exciting Opportunity in Brighton's Tech Industry Brighton Salary: £27,000 - £32,000 DOE + Excellent Benefits Are you passionate about technology and providing outstanding customer support? Our client, is seeking a dedicated Technical Support Assistant to join their vibrant team based in the heart of Brighton. This permanent role is an excellent opportunity for someone eager to further their career within the dynamic Technology sector. It is extremely beneficial to have experience support Access Control Systems. Key Skills and Experience: ** Experience providing software / hardware support ** Knowlegde of Access Control systems ** Microsoft Windows OS ** Windows Server ** IT Networking Knowledge - TCP/IP ** MS Access ** MS-SQL (Management Studio) As a key player on their technical support team (access control), your day-to-day responsibilities will involve: - Troubleshooting user issues with precision and patience - Providing...

IT Technical Support Avonmouth (own transport a must have) £24,000 & Bens - Permanent Vacancy The Opportunity Due to significant growth, the IT technical team is expanding and can offer a brand new opportunity for an enthusiastic individual with IT Support / Repair experience. As a Repair Technician / Technical Support Engineer, you will become an integral part of the technical support team and will be involved in a wide range of maintenance and repair projects including component level debug and rework assignments; Mobile Computer, Barcode Scanner and Barcode / Thermal Printer repairs; and complete product configuration and refurbishment projects.  A bit about you: The role will involve providing some basic 1st line support to our customers, logging calls, basic fault diagnosis, escalation and updating customers on progress. It will also be useful to have a good basic understanding of PCB / Surface Mount Technology and be used to working to tight deadlines in technically...

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We're making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking for Sub Project Manager (Technical Support - C Category) The Sub PM acts on the Project Manager's behalf within the organization and is responsible for implementing the...

2nd Line Technical Support Engineer (Hybrid working) An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service...

Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Support Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our “swarm” approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. Have you got service desk and / or customer support experience? Are you...

CometChat Overview Our mission: Fuel customer growth through meaningful user-to-user engagement. CometChat is an all-in-one communication platform that enables businesses to easily integrate customized in-app messaging functionalities across text, voice, and video. This eliminates the need for businesses to start building a messaging module from scratch, and enables their end-users to communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth. With CometChat's ready-to-use UI kits and powerful SDKs, product teams across start-ups and enterprises alike can easily roll out a feature-rich, scalable, and secure user to user communication module. Our company has seen rapid growth, thanks to several market validations, including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, noncapital, and...

CometChat Overview Our mission: Fuel customer growth through meaningful user-to-user engagement. CometChat is an all-in-one communication platform that enables businesses to easily integrate customized in-app messaging functionalities across text, voice, and video. This eliminates the need for businesses to start building a messaging module from scratch, and enables their end-users to communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth. With CometChat's ready-to-use UI kits and powerful SDKs, product teams across start-ups and enterprises alike can easily roll out a feature-rich, scalable, and secure user to user communication module. Our company has seen rapid growth, thanks to several market validations, including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, noncapital, and...

Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be...

Background My Client a fast-growing global digital engineering provider of over 400 staff with headquarters in Sweden and operations in UK, US, Nordics, Germany, India and South Africa. My Client helps engineering companies optimise their products and manage their strategic assets by realising digital transformation initiatives. PURPOSE Reporting to the Head of PLM, the Support Engineer is responsible for providing high-quality technical support to our customers. You will work closely with our clients to resolve issues related to PTC software, ensuring optimal performance and customer satisfaction. Your role will involve troubleshooting, problem-solving, and providing expert guidance on PTC products, including but not limited to Windchill, Creo, ThingWorx, and Codebeamer. ROLE & RESPONSIBILITIES * Provide technical support and troubleshooting for PTC products via phone, email, and remote sessions. * Diagnose and resolve software issues, ensuring timely and effective...