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Shipley, West Yorkshire
Job Title: Technical Support Engineer (2nd Line Support)
Location: Shipley
Salary: £30,000 - £35,000
Job type: Full time - Permanent
Company Overview:
Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document management software products have been trusted by clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more.
Job overview:
Provide 2nd line technical customer support for Watermark's in house developed products (SaaS)
Perform Watermark product installations
Perform data conversions and imports into Watermark developed products
Assist with the support and administration of production hosted environments
Create and maintain training and knowledgebase material
Serve...