CLSA
Pune, Maharashtra, India
Key Areas of Responsibilities IT Governance: Implement and maintain IT governance frameworks to ensure alignment with business objectives and regulatory requirements. ITIL Processes: Apply ITIL best practices to streamline and enhance IT service management frameworks. Change Management: Oversee change management processes, ensuring that all changes are assessed, approved, implemented, and reviewed in a controlled manner. Problem Management: Follow up with teams to Identify the root cause of incidents, and develop and implement solutions to prevent re-occurrence. Track till closure. Risk Management: Analyze potential risks within the IT environment and implement strategies to mitigate these risks effectively. IT Asset Management: Manage IT assets, ensuring effective tracking, utilization, and optimization, with a strong focus on software asset management. CMDB Governance: Manage and govern the Configuration Management Database (CMDB) to ensure data accuracy and integrity...