Thomson Reuters
India
Our Digital Team is at the forefront of innovation, driving our company's digital transformation and enhancing customer experiences across all digital touchpoints. Within this dynamic environment, the Digital Operations team plays a crucial role in ensuring the continuous functionality and excellence of our digital channels. We are dedicated to maintaining revenue streams, providing users with a consistent positive experience, and earning the trust of our stakeholders through operational excellence in the digital universe. About the Role: In this role as Digital Operations Specialist, you will: Deploy features and enhancements through active software development for our in-house monitoring solution, "Digital Operations Monitoring Application." Implement and manage proactive monitoring through the deployment of browser and API synthetics monitoring. Perform daily checks across the Self-Service Portal (SSP), MyAccount, CSWeb, and various post-purchase journey experiences to...