8015 software support jobs found

Software Support Engineer Chester £25,000 This growing business in Chester is looking for a Software Support Engineer to help their clients be successful. You will work hand-in-hand with their clients, providing a world class service and working on issues including API calls, data discrepancies, reporting troubleshooting, account configuration and general problem solving (product related). The Software Support Engineer will be reporting directly to the Head of Support who has very high expectations of delivering a first-class service. The Software Support Engineer will work on a hybrid basis, Monday to Thursday 8am-4pm and Friday 8am-3pm. The role comes with a fantastic benefits package including gym membership contribution, a company pension scheme, free snacks and drinks, 22 days holiday plus Bank Holidays and working from home 2 days a week. You'll be responsible for... * Providing comprehensive end-user product support to new and existing clients via a ticketing system...

NonStop Remote Software Support This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise,...

Who We Are: Esko is a part of Veralto's Product Quality & Innovation companies. Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters. Veralto is a global leader in essential technology solutions with an annual revenue of nearly $5 billion and a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies and globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Mass. with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world and is...

Project description We are currently seeking a highly skilled and motivated individual to join our Research & Analytics IT Production Management Support team (in Middle East). The ideal candidate should possess a technical background with 5-7 years of experience in production support and be ITIL certified. It is essential for the candidate to have a solid understanding of incident, problem, and change management processes. In this role, the successful candidate will play a vital part in ensuring the smooth operation of our production environment leveraging their technical and non-technical skills. Responsibilities As a proactive member of the support team maintain the stability of the production environment, effectively managing incidents, problems and changes. Promptly identify and resolve incidents and issues by applying exceptional problem-solving skills ensuring minimal disruption to operations. Continuously enhance existing processes and workflows to optimize...

Home based 1 day per month in Derby. Are you an ambitious Accounting and ERP support consultant looking to really push your career forward with a company that want to invest in your long term career. This is a fabulous company that really invest in their Academy and develop internal staff. If you love accounts and accounting software and want to move into software consulting this firm offer a 3 year training programme to become an accounting software and ERP software consultant. You will undergo the full Microsoft MB800 Business Central training on the MS Dynamics BC solution. You will work with the "Scoping and Discovery Consultant" who will mentor and coach you in: Project scoping Process survey DemonstrationYou will become the "accounting brains for the sales team" (my phrase on theirs!) understanding what clients business and accounting needs are and how they do their accounting to explain how the MS Dynamics software can work for the client. This is not a sales role. You...

Who We Are: Esko is a part of Veralto's Product Quality & Innovation companies. Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters. Veralto is a global leader in essential technology solutions with an annual revenue of nearly $5 billion and a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies and globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Mass. with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world and is...

Technical Support Consultant Technical Support Consultant / ERP Software Consultant. A Hoddesdon based ERP solutions firm need a Technical Support Consultant / Software Support Consultant to provide support and consultancy services to their European customer base. The Technical Support Consultant / Software Support Consultant will need BI report writing / development experience along with knowledge of ERP systems and development projects as well as a degree. The Technical Support Consultant / Software Software Consultant duties include: Provide courteous and prompt customer service in response to customer support requests. Assist customers with software installations and configurations on the various supported platforms, such as Windows and Linux. A significant proportion of our work is recharged to our customers, so timesheets must be entered for all work and checked at the end of each day. Document customer solutions, both for internal reference and for customer benefit....

Ready to elevate your career with an innovative company? SSG Insight has an exciting opportunity for a Software Support Specialist to join their dynamic team! Location: Wakefield (WF1 2TS) Salary: £24k PA + Bonus Job Type: Full – Time, Permanent Working 37.5 Hours PW, Monday – Friday About Us: Since our founding in 1983, SSG Insight has emerged as a global leader in asset maintenance management software. With over 40 years of expertise in CMMS and EAM, we're dedicated to helping organisations create smart, efficient workplaces. Our talented team is passionate about unlocking Agility's full potential for our customers, ensuring they achieve their business goals. Agility is a trusted solution that empowers businesses to reduce risks, control costs, boost operational efficiency, and make informed decisions from anywhere in the world. We're driven by a love of problem-solving and strive to build lasting relationships with our clients. At SSG Insight, our global team is united by a...

Software Support Engineer Chester Salary £25,000 Monday – Friday / 08:00 – 16:00 (Early finish on Friday’s) My client is a leading SaaS business, that have rapidly grown to become a trusted leader іn their industry by disrupting traditional services with a progressive approach. My client is looking for a Software Support Engineer to help their clients succeed. You'll work closely with their clients, providing world-class service while addressing issues such as API calls, data discrepancies, reporting troubleshooting, account configuration, and general problem-solving (product-related). The successful Software Support Engineer will report directly to the Head of Support, who has high expectations for delivering first-class service. What your responsible for * Deliver comprehensive product support to both new and existing clients through a ticketing system, instant chat, and online documentation. * You'll focus on resolving support requests promptly while maintaining...

ERP Software Support Consultant ERP Software Support Consultant. A Hoddesdon based business intelligence firm need an ERP Software Support Consultant / BI Consultant to provide support and consultancy services to their European customer base. The ERP Software Support Consultant / Business Intelligence Consultant will need some BI experience along with exposure to ERP systems and development projects. The Software Support Consultant / BI Developer duties include: The role is office based in Hoddesdon; however, we are currently hybrid working between office and home Provide courteous and prompt customer service in response to customer support requests. Assist customers with software installations and configurations on the various supported platforms, such as Windows and Linux. A significant proportion of the work is recharged to our customers, so timesheets must be entered for all work and checked at the end of each day. Document customer solutions, both for internal reference...

About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you'll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. Job Summary: As a Boomi Software Support Engineer, you are an enthusiastic troubleshooter with a passion for helping customers in a fast-paced, collaborative environment. You're able to quickly understand customer challenges, identify the root cause, and find creative solutions to technical problems. A skilled...

About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you'll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. What you'll do: Provide exceptional engagement for our customer's initial contact with the Global Customer Support team Engage with customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and...

Software (Tech )Support Engineer We are looking for a highly talented Software Support Engineer to join our unique team. What's in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. This is a great opportunity to work with the leaders in the semiconductor industry, who constantly pushes the limits of technology that needs knowledge of SW, HW, and Computing. What you'll be doing: Function as a technical support Tier for SW issues Contain all field SW escalations that don't require code changes. Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, databases) Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams. Reproduce customer issues on internal systems. Perform Root Cause Analysis. Proactively...

Job ID: 191859 Required Travel :Minimal Managerial - No Location: India- Gurgaon (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Candidate should have good hands on in Database Development using SQL Server (T-SQL) and or PostgreSQL. What will your job look like? You will be a Software developer and part of data warehouse and analytics application...

Customer Support Engineer - Software/IT Our client is seeking a Customer Support Engineer to join their team, based near Leicester. In this role, you will collaborate with the Customer Support and Software Development teams. Your primary responsibility will be the efficient and effective triage, fault-finding, and resolution of customer issues across a range of solutions. This is a customer-focused position that requires a passion for delivering excellent service. Key responsibilities for the Customer Support Engineer role in Leicestershire include: Responding to customer inquiries via email and phone regarding reported issues. Logging calls and tickets as they are received by the team. Providing desktop support for Microsoft Windows and Office applications. Keeping customers informed on the progress of issue resolutions. Accurately updating tickets and ensuring timely resolution. Maintaining hardware and troubleshooting hardware faults. Investigating the root cause of errors to...

World Class Defence Organisation based in Bristol is currently looking to recruit a Software Product Support Engineer subcontractor on an initial 6 month contract. The role can be worked on a 4 day week basis (Monday to Thursday) but due to the nature of the role, the position will need to be based onsite. Hourly Rate: £68.00ph (Umbrella) Contract Duration: 6 Months (initially and then ongoing and long-term thereafter) Software Product Support Engineer Job Description: We're a driven team with a passion for software and its successful deployment in battlespace Command and Control (C2) weapon systems. We work on technology that is at the forefront of European missile system design, delivering safe, secure, and reliable products to our customers. We are looking for a capable software engineer who can support our in-service missile-system middleware solutions and work as part of a small team to investigate and fix issues as they arise. Debugging and engineering investigation is a...

Job Title: Software Product Support Engineer Location: Bristol Rate: £68p/h - We are booking interviews next week! Please call or email for a slot About Us: Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working. In this role 4 days per week in the office as a minimum is required due to the secure classification of the work requiring secure network access. The Role: So, what will you be doing as a Software Product Support Engineer? We're a driven team with a passion for software and its successful deployment in battlespace Command and Control (C2) weapon systems. We work on technology that is at the forefront of European missile system design, delivering safe, secure, and reliable products to our customers. We are looking for a capable software engineer who can support our in-service missile-system middleware solutions and work as part of a small team to investigate and fix issues as they arise. Debugging and...

Position Title: Peoplesoft Support-Senior Software Engineer-BF-36185-50413-JR125103 Job Family: IFT > Engineering/Dev Shift: Job Description: Job Title Senior Software Engineer Requirement Type Full-Time Employee Job Location Bengaluru/Hyderabad Requirement Level Senior Software Engineer Hiring Manager Team Lead Primary Skill PeopleSoft PeopleTools, SQR, UNIX, Oracle SQL, PeopleSoft Accounts Receivables Business CM - ASOB Skill Category Niche ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and...

About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you'll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. Software Engineering Manager - Advanced Support Engineering (Hyderabad, India) We are looking for a passionate and dynamic leader to join Boomi's engineering team in Hyderabad, India. This Manager of Software Engineering position is a part of the Advanced Support Engineering (ASE) team. The team is uniquely positioned...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Monitoring applications, infrastructure alerts and reacting quickly or escalate Managing incidents: When software products fail to function as expected, production support team identify, diagnose, and find ways to resolve the issue. Often, they collaborate with other team members to address the problem. Closing open support tickets by adhering to the production...

Junior/Graduate IT Support (Recovery Management Software) Ramsgate £24,000 + Company Benefits + Training Are you a junior/Graduate IT Support looking to join an industry leading business which at the forefront of Recovery Management Software? Do you want to play a critical role, offering customer and technical support for a business which is dedicated in training and the developing of its employees? On offer is the opportunity to work for a market leading company which has experienced growth at an existential level. In this role you will receive 1-1 training on some industry specific technology, which will further your professional development. This company offers a great work life balance by offering a 6 hour work day once completion of probation. In this role as an IT Support you will be providing exceptional service to clients and the general public. On the service desk you will be picking up tickets and escalating them to the relevant parties. Furthermore offering...

Treasury Engineer - Maersk Technology. Maersk is a $30bn organisation with 100,000 people that move 20% of the world's trade, and the largest shipping and logistics company in the world and we are transforming our company into a global integrator of container logistics. We are offering you a unique opportunity to help shape that journey and the future organization. As a part of this process, you will have an opportunity to participate in a global IT transformation program that will set the direction of the future business model for this large global organization. We Offer As an organization with global presence, joining Maersk is a wonderful and exciting opportunity for you to work with people of diverse talents & background. We offer a fast paced, challenging and truly international atmosphere with activities spread around the globe in Copenhagen, London, Charlotte, and India. The environment is dynamic with focus on high performance, results, and respect for our...

General Information Req # WD00071364 Career area: Information Technology Country/Region: India State: Karnataka City: BANGALORE Date: Thursday, September 12, 2024 Working time: Full-time Additional Locations : * India - Karnātaka - Bangalore * India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. This transformation together with...

Your Role and Responsibilities The Technical Support Engineer will assist our Clients in the resolution of critical issues impacting their day to day business. The Support Engineer will lead the problem resolution process through analysis and troubleshooting of billing, account, technical issues and problems, with variety of complexity, through deployment of solutions or workarounds to ensure client satisfaction as they help to minimize business impact. The Support Engineer will create and reuse knowledge assets and content to promote client self-sufficiency through digital solutions and improve effectiveness of the IBM teams. You will coordinate and collaborate with Development, Services, and Field teams to ensure technical solutions are relevant, timely and effective. You will collaborate with Development to drive product quality, functionality, serviceability, and usability improvements through intelligence gathered from case data and client feedback. Introduction At IBM,...