285 rmm manager jobs found

Job Title: RRM Manager - Business Systems Manager Location: Manchester, UK Salary: £50,000 per annum Company Overview: We are a leading Managed Service Provider (MSP) based in Manchester, dedicated to delivering exceptional IT services and solutions to a diverse client base. Our commitment to innovation and excellence ensures that we stay ahead in a competitive market, providing top-notch support to our clients. Job Summary: As the Business Systems Manager / RMM Manager, you will be responsible for overseeing and managing our internal Professional Services Automation (PSA) systems, ensuring they effectively support business operations and drive growth. Your role will involve identifying, implementing, and maintaining business processes within the PSA that enhance efficiency and deliver measurable results. Key Responsibilities: * Internal System Management: Oversee our internal PSA systems, ensuring they are secure, stable, and compliant with industry standards. * Project...

Job Title: RRM Manager - Business Systems Manager Location: Manchester, UK Salary: £50,000 per annum Company Overview: We are a leading Managed Service Provider (MSP) based in Manchester, dedicated to delivering exceptional IT services and solutions to a diverse client base. Our commitment to innovation and excellence ensures that we stay ahead in a competitive market, providing top-notch support to our clients. Job Summary: As the Business Systems Manager / RMM Manager, you will be responsible for overseeing and managing our internal Professional Services Automation (PSA) systems, ensuring they effectively support business operations and drive growth. Your role will involve identifying, implementing, and maintaining business processes within the PSA that enhance efficiency and deliver measurable results. Key Responsibilities: * Internal System Management: Oversee our internal PSA systems, ensuring they are secure, stable, and compliant with industry standards. * Project...

Job Title: RRM Manager - Business Systems Manager Location: Manchester, UK Salary: £50,000 per annum Company Overview: We are a leading Managed Service Provider (MSP) based in Manchester, dedicated to delivering exceptional IT services and solutions to a diverse client base. Our commitment to innovation and excellence ensures that we stay ahead in a competitive market, providing top-notch support to our clients. Job Summary: As the Business Systems Manager / RMM Manager, you will be responsible for overseeing and managing our internal Professional Services Automation (PSA) systems, ensuring they effectively support business operations and drive growth. Your role will involve identifying, implementing, and maintaining business processes within the PSA that enhance efficiency and deliver measurable results. Key Responsibilities: * Internal System Management: Oversee our internal PSA systems, ensuring they are secure, stable, and compliant with industry standards. * Project...

2nd Line IT Support | Blantyre, Glasgow | Full Time | £32000 - £35,000 per annum Established in August 2011, Plugdin Business Solutions offers cost-effective, tailored Telecoms and IT solutions to small and medium-sized businesses UK-wide. We specialise in providing technical support to businesses remotely and onsite whilst working to the highest standards. We are currently looking for a full-time 2nd Line IT Support person, you will be involved in all levels of work in between and across all areas of the business, so variety will be part of the job. The role will be split between working half of the day on site starting at 9am for one of our larger clients in Edinburgh city centre and the second half of the day covering all customers working from home until 5.30pm, due to this this role may suit someone based in Edinburgh and the surrounding areas. The first 4-6 weeks will be spent at our office in South Lanarkshire getting to know the team, customers and systems. Why start...

Role - IT SERVICE DELIVERY MANAGER c£50k + Fully Expensed Car (or Car Allowance) + Bonus + Benefits * PERMANENT ROLE - BASED IN BLACKBURN (SITE BASED ROLE) * GROWING BUSINESS * REPORTS DIRECTLY TO MD * FULLY EXPENSED CAR + BONUS Our client is a leader in their field. An exciting opportunity has arisen for a team player to join the them during a period of growth. They are looking for an experienced IT Service Delivery Manager who will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience. Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality. You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service level expectations. This role also involves managing a number of service related vendor relationships and driving customer satisfaction through proactive support and clear...

Summary: As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience. Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality. You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service- level expectations. This role also involves managing a number of service related vendor relationships and driving customer satisfaction through proactive support and clear communication. The person will have a blend of technical expertise and management experience with a strong IT services bias to support and improve both IT and Telecoms services. Key Tasks: • Manage the IT and Telecoms support and operations teams, providing guidance on troubleshooting, customer service and act as an escalation point • Oversee the day-to-day operations ensuring optimal service levels and...

Service Desk Manager Epsom, Surrey, KT17 (4 days in office, 1 remote / hybrid) £70,000 - £75,000 plus strong benefits including a generous pension scheme, private healthcare, personal development training, rising holiday and lots more. Keywords: Service Desk Management, IT Manager, Team Leader, Helpdesk, Ticketing System, Financial Services, Banking, ITIL, Service Desk, Desktop, Server, Virtualisation, Office 365, ITSM, RMM, VMware, ISO27001, Change Management. My client is a hugely successful organisation within the financial services sector. They are highly regarded and well-established. They offer a fantastic working environment as well as an excellent benefits package including a generous pension, private healthcare, personal development training, rising holiday and lots more. Due to expansion, they are looking for an experienced Service Desk Manager to manage and develop the Service Desk team and own responsibility for all internal IT services, systems processes, and...

IT Service Desk Manager Financial Services Surrey £70k - £75k + Benefits + 10% Bonus Hybrid Working My client within financial services, based in Surrey is looking to recruit a IT Service Desk Manager. As a IT Service Desk Manager you will develop the existing IT Service Desk Team of 10 and own responsibility for all internal IT Services / IT Change Management / System processes and applications. This role is hands on both technical and management focused. Service Desk Manager Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down FridaysService Desk Manager Responsibilities: Line management responsibility for the Service Desk team of 10, 4 x 2nd, 4 x 3rd line, Service Desk Team Leader and Change Manager Responsible for developing the team to be able to support all processes, systems and applications and...

2nd Line Engineer Up to £40,000 Bristol / Hybrid We are fortunate to be working with a leading provider of expert business IT solutions, consultation, training, and support is committed to delivering a comprehensive range of IT services with a personal touch. Specializing in Infrastructure Modernisation, Workspace Transformation, Security, Training, and Managed Services, the company takes a consultative approach, focusing on understanding both the people and the business. * As a 2nd Line Support Engineer, you will be the key contact for escalating IT support requests and resolving complex issues. * You’ll collaborate closely with the service desk team to promptly and effectively address technical challenges, whether working remotely or on-site. * Your responsibilities will include optimizing service desk efficiency by researching and implementing better ticketing practices, identifying patterns, creating new processes, and keeping documentation up to date. * You'll...

Job Title: RCM Product Manager Location: Gurugram, India Department: Product Development Position Overview: The Product Manager will lead the development and management of a next-generation Medical Billing Platform that leverages autonomous AI, Robotic Process Automation (RPA), and other automation technologies to reduce manual effort in the billing process. This role will focus on building integrations with EMRs, clearing houses, and payer portals while driving automation capabilities that streamline billing operations, increase accuracy, and enhance efficiency. Key Responsibilities: • Product Strategy: Develop and execute the product strategy for the medical billing platform, with a focus on integrating AI, RPA, and automation technologies that minimize manual intervention in the billing process. Define the product vision, roadmap, and go-to-market strategies that deliver measurable improvements in operational efficiency for healthcare providers. • Market Analysis:...

Role Profile We are looking for multifaceted and forward-looking Oracle Cloud Infrastructure (OCI) Sr.Manager - Oracle RMB Engineering and IT Change & Release to join our engineering team. The successful candidate will be responsible for handling OCI environments, including the setup, configuration, and management of OCI resources, as well as coordinating OCI support and Owner of the IT Change & Releases in agile Sprint. The candidate must have full understanding the end-to-end configuration, technical dependencies, and overall behavioral characteristics of large-scale implementation of Cloud Fusion. Responsibility includes development and implementation of critical test cases with focus on security, resiliency, scale, and performance. Partner with development teams and work towards addressing and fixing production issues on cloud, defining and implementing product enhancements. Collaborate with various cloud operations teams to understand the production...

Job Description Job Purpose • To conceptualize and lead initiatives by engaging with channel partners so as to generate qualitative leads. Responsibilities Key Objective of the Job: 1. Driving Insurance Penetration across all channels 2.HFC compliance related to Insurance business with the regulator w.r.t Filing, Reporting, MIS 3. Reconciliation of business and Fee Income with internal and external stakeholders 4. Ensuring training and SP certification across all channels & locations 5. Managing governance and reconciliation of the business with Insurance Partners & Vendors 6. Driving awareness & educating stakeholders w.r.t to Insurance guidelines, product, policies etc 7. Automation Projects w.r.t to key business processes, reporting, dashboards etc 8. Driving Cross-sell opportunity Insurance Products Major Deliverables: 1) Insurance Product Management a. Driving Insurance Penetration across all channels b. HFC compliance related to Insurance business with the...

Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. TempHtmlFilespan { white-space: pre-wrap; }p.pt-paragraph { margin-top: 0; margin-bottom: 0; font-family: Calibri; font-size: 9pt; line-height:...

Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. N/A Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless...

Job Description About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. TempHtmlFilespan { white-space: pre-wrap; }p.pt-paragraph { margin-top: 0; margin-bottom: 0; font-family: Calibri; font-size: 9pt; line-height:...

Job Description KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. Ideal candidate should have minimum 6 years of experience in SAP MM with 2 E2E implementations and of S/4 Hana projects Good working experience in SAP MM skills like MTS MRP,...

Analytics and Reporting Senior Developer Regulatory Data Office (RDO) Macclesfield / Luton (Hybrid) As an Analytics and Reporting Senior Developer and member of the RDO Analytics and Reporting team you will be responsible for the development and maintenance of reports and dashboards, as well as providing ad hoc expertise and advice in support of regulatory stakeholders, ensuring delivery of analytical and reporting services in support of the Regulatory business, with a specific focus on regulatory compliance and data quality as well as strategic-enabling support to the wider enterprise stakeholders. As an Analytics and Reporting Senior Developer You will also be driving innovation and the deployment of analytical solutions that address business challenges and needs, ensuring Regulatory business can gain full value from the available information to enable compliance and deliver competitive advantage. You do this by providing critical information in support of business strategy...

Role Proficiency: Ensuring adherence to test practices and process to improve test coverage Outcomes:< < Create Test Estimates and Schedules< Identify business processes conduct risk analysis and ensure test coverage< Ensure adherence of processes and standards< Produce test results defect reports test logs and reports for evidence of testing< Publish RCA reports and preventive measures< Report progress of testing< Contribute for Revenue savings for client by suggesting alternate method< Quality of Deliverables< Measures of Outcomes:< < Test Script Creation and Execution Productivity< Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects)< % of Test case reuse< Test execution Coverage< Defect Acceptance Ratio< Test Review efficiency< Outputs Expected: Test Design Development Execution:< < Participate in review walkthrough demo and obtain sign off by stakeholder for Test...

Role Proficiency: Create and Organise testing process based on project requirement and manage test activities within team Outcomes:< < Test Estimates and Schedules-. Ensure Test Coverage< Produce test results defect reports test logs and reports to evidence for testing< Publish RCA reports and preventive measures< Ensure Quality of Deliverables< Report project metrics and status< Ensure adherence of Engineering practices processes and standards< Understand and contribute to test automation/performance testing< Work with DevOps team when required; to understand testing framework and QA process for implementing continuous testing< Manage team utilization< Measures of Outcomes:< < Test Script Creation and Execution Productivity< Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects)< % of Test case reuse< Test execution Coverage< Defect Acceptance Ratio< Test Review efficiency< On-time...

Role Proficiency: Performs tests in strict compliance independently guides other testers and assists test leads Outcomes:< < Construct test scenarios based on customer user stories or requirements< Construct systematic test cases from scenarios for applications based on customer user stories or requirements< Execute systematic test cases from scenarios for applications based on customer user stories or requirements< Ensure that new or revised components or systems perform to expectation.< Ensure meeting of standards; including usability performance reliability or compatibility.< Document Test results and report defects< Facilitate changes in processes/practices/procedures based on lessons learned from the engagement< Develop proficiency of other testers on the project< Measures of Outcomes:< < Timely completion of all tasks< # of requirement/user story ambiguities logged< Requirements / User story coverage based on test...

Job Description:< < 5 years of hands on experience in python Automation testing< Strong in Python coding.< Has exposure to writing automated test cases. < Exposure to web-based product testing processes using automation. < Exposure to BDD based testing would be an added advantage< preferrable experience in Selenium< Preferabble experience in API testing< Role Proficiency: Performs tests in strict compliance independently guides other testers and assists test leads Outcomes:< < Construct test scenarios based on customer user stories or requirements< Construct systematic test cases from scenarios for applications based on customer user stories or requirements< Execute systematic test cases from scenarios for applications based on customer user stories or requirements< Ensure that new or revised components or systems perform to expectation.< Ensure meeting of standards; including usability performance reliability or compatibility.<...

Role Proficiency: Create and Organise testing process based on project requirement and manage test activities within team Outcomes:< < Test Estimates and Schedules-. Ensure Test Coverage< Produce test results defect reports test logs and reports to evidence for testing< Publish RCA reports and preventive measures< Ensure Quality of Deliverables< Report project metrics and status< Ensure adherence of Engineering practices processes and standards< Understand and contribute to test automation/performance testing< Work with DevOps team when required; to understand testing framework and QA process for implementing continuous testing< Manage team utilization< Measures of Outcomes:< < Test Script Creation and Execution Productivity< Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects)< % of Test case reuse< Test execution Coverage< Defect Acceptance Ratio< Test Review efficiency< On-time...

Role Proficiency: Provide technical and/or business consultative leadership during the pre-sales and/or post-sales cycle for large CRM/ERP implementations. This will include review design optimization scalability and architectural application audits of the enterprise-systems Outcomes:< < Senior Solutions Architect leads technical strategies and architectures as well as technical development for enterprise-wide large projects or systems using industry-standard integrated architecture models.< Independently design analyse document and develop technical architecture and solutions for large enterprise level applications and systems< Implement solution architecture by building components and custom designs and maintaining technical integrity< Identify analyse recommend and implement improvements in system architectures< Design and implement proof of concepts solution/architecture planning and custom demos< Perform technical feasibility and impact analysis and...

Job Description:< < 5 years of hands on experience in python Automation testing< Strong in Python coding.< Has exposure to writing automated test cases. < Exposure to web-based product testing processes using automation. < Exposure to BDD based testing would be an added advantage< preferrable experience in Selenium< Preferabble experience in API testing< Role Proficiency: Performs tests in strict compliance independently guides other testers and assists test leads Outcomes:< < Construct test scenarios based on customer user stories or requirements< Construct systematic test cases from scenarios for applications based on customer user stories or requirements< Execute systematic test cases from scenarios for applications based on customer user stories or requirements< Ensure that new or revised components or systems perform to expectation.< Ensure meeting of standards; including usability performance reliability or compatibility.<...