Genpact
Bangalore, Karnataka, India
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate/Developer, Data Analyst Responsibilities • Maintain reports & spreadsheets for historical data, manage email queues • Work closely with Operations for daily, weekly & monthly reports • Report observations to WFM to help to change the staffing plans/roster accordingly and send the alerts on SLA misses proactively, if any • Provide insights on existing data to...