5297 it support technician jobs found

As a 1st & 2nd Line IT Support Technician, you will be responsible for providing technical support to users, ensuring that all issues are resolved in a timely and professional manner. You’ll handle everything from day-to-day user queries to more complex technical issues, escalating where necessary. This is a fantastic opportunity for a proactive IT professional to join a dynamic team and contribute to the smooth operation of the organisation’s IT services.   Key Responsibilities: Provide 1st and 2nd line IT support for all hardware, software, and network-related issues. Troubleshoot and resolve user issues in person, over the phone, and via remote support. Manage and resolve support tickets in a timely manner, escalating more complex issues to 3rd line support when required. Set up and configure new user devices, including laptops, desktops, and mobile devices. Assist with network troubleshooting and basic configuration. Provide support for common applications such as...

IT Support Technician Location: Working from our Aylesbury office initially during probation, then home based with use of our office for touchdown and at customer sites within 25 miles of Aylebury. Salary: £35,000 per annum OTE (Incl. Car Allowance) and excellent benefits package. All of our team exceed targets. Contract: Full time, permanent. Benefits: Car Allowance, Private Medical Option, Critical Illness Option, Death in Service Benefit, NEST Pension, Flexible Working, Home Working, Company Mobile Phone, Workwear, Extra 5 Days of Holiday after 5 years, Technician of the Year Award, Overtime Payments, Out of Hours Allowance and home working allowance! IT Ambulance provides IT Transformation, Management and Support for mid-sized organisations. With support hubs throughout the South of England, IT Ambulance is a well established and growing business with a team of exceptional individuals. We currently have an exciting opportunity for an experienced Support Technician to strengthen...

You will provide a prompt and effective first line IT technical support service across all offices and users including external events as and when required.  You will provide training on all o IT products to both new starters and existing staff. Main Duties Provide first line IT support via the internal ticketing system and requests in person and escalating to the appropriate service provider via their support function. Prioritise support requests/tasks dependent on urgency Provide user workstation, audio/visual, Wi-Fi/Internet connectivity and mobile device support to all employees Work with Service Providers to ensure all IT infrastructure hardware is maintained to the appropriate level. Carry out regular checks of all IT equipment across all offices to ensure it is fit for purpose and H&S compliant, attaining replacements where necessary. Ensure all new starters are provided with the hardware and software they require, and that their desk is set up and tested and all...

IT Support Technician Chichester, West Sussex £26,000 - £28,000 + Company Benefits Permanent An esteemed IT Support Company is currently seeking an IT Support Technician / IT Support Engineer to join their busy service desk team. You will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services. Sound interesting? Read on… As the IT Support Engineer / IT Support Technician you will be responsible for working with all interested parties to establish effective relationships between stakeholders, including relationships between technology functions and their end users. Responsibilities: * Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress. * IT Engineer tasked with supporting roll out of new applications. * Installation and configuration of computer...

First Line IT Technician  Permanent Gorleston (Hybrid) to £28,000 (DOE) + Benefits  A 1st Line IT Support Technician wanred for a Hybrid permanent position based in Gorleston. 2 days/week WFH, start ideally October/ November 2024. A chance to join an established + growing IT services business. Previous IT Service Desk and Helpdesk experience is strongly preferred. Key skills, experience + tasks include: 1st line technical support for Windows / Microsoft technical environments. Logging calls, trouble-shooting, diagnosis + IT problem resolution to 1st line level. Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs. Tech Environment: Windows, AD, O365, desktop PCs, laptops, tablets, mobile devices, MS Exchange, DNS/DCHP, VPNs, firewalls, SharePoint, Azure AD. Benefits: £24-28k Salary (DOE) + Hybrid Remote + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking +...

IT Support Technician - Bradford - Up to £26,000 Role: IT Support Technician Area: Bradford - On Site Salary: £22,000 to £26,000 An MSP client are looking to add an IT support Technician to join their very dynamic IT department. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed. Please do not waste anytime and apply right now! Skillset: ** Windows Server ** Active Directory ** Office 365 ** DNS, TCP/IP ** VPN's ** Excellent Customer Service Desirable: ** Firewalls ** Backups ** Security Benefits: ** Outstanding Training Programme ** Pension ** Paid for certifications ** Strong internal progression In...

A fast growing managed IT service provider in Stoke on Trent is seeking a full-time 2nd Line IT Support Technician to provide remote technical support to clients, as well as monitor IT systems and troubleshoot and resolve technical issues quickly and efficiently.    The role offers excellent training and career progression opportunities, a competitive salary up to £28,000 per year, on-site parking and gym membership.    As the 2nd Line IT Support Technician, your responsibilities will include: Supporting clients remotely or over the phone, identifying and resolving technical issues promptly and professionally. Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. Logging faults, raising support tickets and escalating issues to 3rd line support where necessary. Providing ad-hoc administrative...

A fast growing managed IT service provider in Stoke on Trent is seeking a full-time 3rd Line IT Support Technician to work with the various support teams to deal with escalated technical issues, as well as taking overall responsibility for IT and Cyber security, back up recovery and cyber cloud computing.    The role offers excellent training and career progression opportunities, a competitive salary up to £36,000 per year, on-site parking and gym membership.    As the 3rd Line IT Support Technician, your responsibilities will include: Responding to support tickets accordingly and providing remote technical support to unresolved issues from 1st and 2nd line support. Identifying technical issues and progressing them through to resolution or further escalation. Updating the ticketing system, ensuring support has been logged along with all notes, progress and required actions. Working with the IT Manager and wider support team to ensure any recurring technical issues are...

IT Support Technician (UTM/Firewall) Bradford £30,000 - £40,000 + Progression + Performance based Bonus + Yearly Bonuses + Training + Pension + Benefits Are you a skilled IT Support Technician with a passion for technology and a proven track record of delivering excellent technical support? Do you thrive in a dynamic environment where you can utilize cutting-edge technology to solve IT challenges and help clients optimize their systems? On offer for the IT Support Technician is the opportunity to join one of the UK's leading IT solutions providers, specializing in delivering tailored IT services to businesses across various industries. You'll be part of a forward-thinking and supportive team that values continuous learning and professional development. In this role, you will have the chance to work with the latest technology, including UTM/Firewall, Security, Azure, and AWS, and will be fast-tracked to consultant level. The IT Support Technician will be responsible...

Role - IT Support Technician Salary - Up to GBP 32000 Location - Lancaster Benefits - Great Pension, Holidays and career development Elevate Your IT Career with Our IT Support Role! Are you an experienced IT professional ready to take the next big step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success. Why You Should Apply: Key Responsibilities: * Service Desk Expertise: Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. * Resource Planning: Apply your proven experience in IT resource planning to optimise our IT infrastructure. * Risk Management: Identify,...

Job title: IT Support Technician Location: Cheadle Hulme Salary: up to £27,000 An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this? You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions. Benefits include: On site Parking Monthly social events and meals out Flexible working, Monday to Friday with no on call! Hybrid working after...

We're working with a business consultancy based in Newcastle city centre to recruit an Internal IT Support professional. This is a fully onsite role, perfect for someone looking to work closely with teams across the business and deliver hands-on support. IT Support Technician Newcastle City Centre (Onsite) £25,000 - £28,000 The Role: As the Internal IT Support, you'll be responsible for providing day-to-day technical assistance to staff, troubleshooting hardware and software issues, and maintaining the company's IT infrastructure. You'll manage user accounts, provide system updates, and ensure the smooth running of all IT operations within the office. Main Duties: Troubleshoot and resolve hardware and software issues Manage user accounts and permissions (Active Directory) Perform system updates and software installations Monitor and maintain network performance and security Set up and configure new equipment (PCs, printers, etc.) Ensure backup and recovery processes are...

We're working with a business consultancy based in Glasgow city centre to recruit an Internal IT Support professional. This is a fully onsite role, perfect for someone looking to work closely with teams across the business and deliver hands-on support. IT Support Technician Glasgow City Centre (Onsite) £25,000 - £28,000 The Role As the Internal IT Support, you'll be responsible for providing day-to-day technical assistance to staff, troubleshooting hardware and software issues, and maintaining the company's IT infrastructure. You'll manage user accounts, provide system updates, and ensure the smooth running of all IT operations within the office. Main Duties: Troubleshoot and resolve hardware and software issues Manage user accounts and permissions (Active Directory) Perform system updates and software installations Monitor and maintain network performance and security Set up and configure new equipment (PCs, printers, etc.) Ensure backup and recovery processes are followed...

IT Support Technician Contract | €200-€230/day | Galway | Hybrid A client of mine is looking for an IT Support Technician to provide Level 2 support in a fast-paced environment. You will handle troubleshooting, system maintenance, and support for a Windows-based infrastructure. The role involves working on both daily IT issues and assisting with key IT projects. Responsibilities: Provide Level 2 technical support for Windows desktops, laptops, and mobile devices. Manage user accounts and permissions in Active Directory and Office 365. Troubleshoot hardware, software, and network-related issues. Support Microsoft 365 services, including Outlook, Teams, and SharePoint. Document and resolve support tickets, ensuring timely updates and solutions. Assist in IT infrastructure projects, including system upgrades and migrations. Provide remote and on-site support as needed.Requirements: 3+ years of experience in IT support, with expertise in Windows environments. Experience with...

2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000- £36,000 (DOE) + Benefits  2nd line IT support Technician wanted with Windows Server and IT Networking expertise. Start asap, ideally in October 2024.  A fantastic opportunity to join an established IT services business based in Norwich (Norfolk). Hybrid working available with 2 days/ week working from home. Benefits include: 25 days holiday (plus BHs) + pension + profit share + private health + gym + free parking + enhanced maternity/paternity + More! Key skills, experience + tasks: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport highly preferred. Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, routers, switches, VPN...

IT Service Technician – Cheshire / South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/ at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT...

IT Support Technician – Stoke on Trent  On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician. As an IT Support Technician, you will provide 1st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Provide efficient and professional 1st line technical support to end-users. Manage and troubleshoot on-premise Microsoft-based systems, encompassing Windows Server, Active Directory, and Hyper-V. Handle Microsoft Office 365 tenancy admin tasks, including Exchange, SharePoint/OneDrive, Teams, and Security. Collaborate with colleagues to implement and maintain IT infrastructure solutions. Skills and Experience: Ideally, 1-2 years of experience in an IT support role. Hands-on expertise in Active Directory and Azure administration. Knowledge of networking principles and protocols. Familiarity with ticketing systems and IT service management...

IT Support Technician required to join a well-established specialist Information Technology Software and Service Provider to the UK Healthcare industry. Working within the Technical department, as IT Support Technician, you will be responsible for providing 1st line Product and Technical support to customers and employees, daily remote managed services to customers and once trained, to manage the implementation of new customers. If you possess a minimum of two years’ experience (or more) of installing and supporting MS Windows 10/11, Server 2016/2022, providing 1st level Technical Support to customers (both over the phone and via remote support software), are proficient with MS Office 365 (Word, Excel, Outlook) & MS Teams and able to work to tight deadlines in a high-pressure environment, the role of IT Support Technician could be ideal for you. Offered as a permanent contract, with competitive salary range (based on experience), busy, enjoyable work environment and...

Exciting Opportunity for IT Support Technician in Bournemouth Temp to Perm Join an IT Team in higher education setting on temporary basis with the possibility to secure permanent employment. Salary up to £26.500k p/a Monday to Friday, full time position Key Responsibilities: Experience in delivering IT Support. Strong proficiency in Microsoft Office. Proven customer service skills. Experience of working in an IT ServiceDesk Requirements: Ability to communicate confidently and clearly with students and staff at all levels both technical and non-technical with excellent written and spoken English. Good attention to detail. Organised with an ability to cope with multiple conflicting priorities. Sounds like your cup of tea? Apply now or get in touch with us for an informal chat

Are you a school ICT Technician or IT Technician looking for your next career opportunity? Do you you feel your progression is currently limited? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? You will visit schools across Oxfordshire. You will ensure that IT systems and services are always available so that students and staff can always perform to the best of their ability. You will be providing 1st & 2nd Line IT Support. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. If you are keen to join one of the most successful School MSP's in the UK...read on.  Role: IT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, ICT Technician, Field IT Support Engineer Location: Field Based - You will travel to schools Oxfordshire Salary: £23k-£28k base salary plus great benefits  What you will bring to...

We are seeking an IT professional to join our team and provide technical assistance to our growing customer base. The role involves resolving IT issues, maintaining systems and supporting customers with connectivity issues. Duties - Provide technical support and troubleshooting for software and hardware issues - Set up and configure computer systems, software, and peripherals - Manage user accounts and permissions - Respond to help desk tickets in a timely manner Requirements - 2+ years of experience in IT support or a related field - Experience in software troubleshooting and system maintenance - Knowledge of Windows Server operating system - Ability to work with help desk systems and ticketing tools Additional pay: * Performance bonus * Yearly bonus Benefits: * Company events * Cycle to work scheme * Private medical insurance (after 12-months) Experience: * IT support: 2 years (required) * Customer service: 1 year (required)

Streamline Recruitment is recruiting on behalf of a leading company in the manufacturing and trading sector. Our client has grown significantly and now operates multiple sites across the UK and internationally. Our client is seeking a skilled IT Support Technician to join their internal IT team. In this role, you will be responsible for maintaining and optimizing the company’s IT systems, providing technical support to staff, and ensuring smooth IT operations across various locations. This role is crucial for supporting the company’s technology infrastructure and contributing to its operational efficiency. Key Responsibilities: * Internal Support: Provide technical support to staff, addressing and resolving issues related to hardware, software, and network connectivity. * System Management: Install, configure, and maintain IT systems and equipment to ensure they operate efficiently and meet company standards. * Troubleshooting: Diagnose and resolve technical problems...

IT Support Technician - Malton - £32,000 to £35,000 Principal IT are working with a business based in Malton which have offices across the full of the UK and Europe. They are currently on the lookout for an IT Support Technician to join them on a permanent basis. As part of this role primary point of contact for IT Service within the business, this role involves direct interaction with customers, addressing IT incidents and requests. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within this role will include working alongside the wider support team's. Responsibilities: Being part of the on-call rota, weekends and out of hours Spending time both within the factory and the office delivering factory IT support. Setting up Product Codes and producing sample labels ahead of production. Manage the process of change effectively. Be part of the support team maintaining a shift rota and cover to support the...

2nd Line IT Support Technician Permanent Cambridge (Hybrid) £28,000 - £36,000 (DOE) 2nd Line IT Support Technician needed with IT Managed Services (MSP) experience, plus strong Windows Server and IT Networking skills. A chance to join an established IT Services business based in Cambridge, with 'hybrid remote' working options available. Start ideally Autumn 2024. Benefits: £28 - 36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more. Key skills, experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows Server, Office 365, MS Exchange,...