17 it support technician apprentice jobs found

An industry leading pharmaceutical company has need for someone passionate about technology and seeking a career within the industry. As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT. KEY DUTIES – * Responding to customer calls to understand and address IT issues * Troubleshooting tech problems and providing support, both in person and over the phone * Developing the ability to resolve system and network issues * Setting up new user accounts, managing password resets, testing applications, and generating reports * Building and setting up hardware such as computers, laptops, and phone systems * Installing and configuring computer operating systems CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills...

An industry leading pharmaceutical company has need for someone passionate about technology and seeking a career within the industry. As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT. KEY DUTIES – * Responding to customer calls to understand and address IT issues * Troubleshooting tech problems and providing support, both in person and over the phone * Developing the ability to resolve system and network issues * Setting up new user accounts, managing password resets, testing applications, and generating reports * Building and setting up hardware such as computers, laptops, and phone systems * Installing and configuring computer operating systems CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills...

Senior IT Project Engineer - £45,000 - Bridgend - Great Opportunity! Role: Senior IT Project Engineer Location: Bridgend Salary: £40,000 - £45,000 + Car Allowance Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking * 22 days holidays + Bank holidays * Holiday allowance rising with length of service. * Company Pension scheme * Car Allowance * Paid Certifications * Staff social events * Work from home when project requirements allow Responsibilities: * Execute hands-on installation and configuration of complex IT projects, including server migrations, networking setups, and cloud-based solutions as designed by our Technical Solutions Architects. * Carry out Azure migrations,...

About The Role   Job Title: IT Service Apprentice Company: Dyer and Butler Location: Dyer & Butler, Mead House, Station Road, Nursling, Southampton, SO16 0AH Apprenticeship Course: Level 3 Information Communication Technician Working Hours: 8:30 – 17:00 (Flexitime) Contract: Full-Time, Permanent    Overview Are you looking to kick-start your career in the IT industry? Whether you’re new to IT or considering a career change, we want to hear from you! IT is a fast-paced and dynamic field, and this role offers an exciting opportunity to begin your journey.   As part of this role, you’ll gain valuable hands-on experience, develop key skills, and earn qualifications that will help propel your career forward. With full support and guidance every step of the way, we’ll ensure you have everything you need to succeed.   The Company You’ve likely seen many similar job ads, so why choose this one?   We specialise in delivering engineering services across the UK’s transport network,...

IT Project / 3rd Line IT Support Engineer - £40,000 - Ringwood - Great Opportunity! Role: IT Project / 3rd Line IT Support Engineer Location: Ringwood Salary: £36,000 - £40,000 + Great Opportunity! Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking. * 20 days holidays + Bank holidays. * Holiday allowance rising with length of service. * Company Pension scheme. * Company- wide Bonus Schemes. * Use of company vehicle where appropriate * Staff chill space with dart board, sofa, TV, games & refrigerator. * Staff social events. Responsibilities: * Delivering single day projects and providing support on escalated tickets from the support desk. *...

Senior IT Project Engineer - £45,000 - Bridgend - Great Opportunity! Role: Senior IT Project Engineer Location: Bridgend Salary: £40,000 - £45,000 + Car Allowance Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking * 22 days holidays + Bank holidays * Holiday allowance rising with length of service. * Company Pension scheme * Car Allowance * Paid Certifications * Staff social events * Work from home when project requirements allow Responsibilities: * Execute hands-on installation and configuration of complex IT projects, including server migrations, networking setups, and cloud-based solutions as designed by our Technical Solutions Architects. * Carry out Azure migrations,...

Responsibilities Job Summary: We are seeking a seasoned Cyber security Lead to work on the Application risk assessment and operational security in our both traditional and private cloud infrastructure and applications. The successful candidate will perform risk assessment, security validation and exceptions, review security incidents, different level of risk assessments, driving security programs and follow the remediation with close Governance. Responsibilities: - Conduct risk assessments and security evaluations of private cloud control plane services (API Services) & and On-Prem application/infrastructure - Identify and assess threats, vulnerabilities, risks and potential attack vectors and prioritize the mitigation - Assess and manage IT risk treatment in all new projects or infrastructure within its scope (integration of security into projects, secure by design processes) - Enforce Group policies / standards and/or procedures / good security practices within...

Responsibilities • Contribute to user story content by actively engaging with the product owner and feature team • Deliver all relevant functional documentations with high quality. Ensure delivery of functional specification document • Perform the analysis and work on the solution with minimal support from the BA lead • Ensure the mandatory DOR and DOD checklist is met for all requirements • Collaborate with testing team and development team in preparing the BDD • Review test scenarios and do dip stick reviews on the functionalities delivered • Perform application testing to ensure the functionalities delivered are meeting the requirements • Contribute 5% of the time for functional chapter activities • Drive Ceremonies: Work with Product Owners to define Acceptance Criteria and the Definition of Done. Work with Scrum master to come up with the Sprint Demo content • Aid the PO in preparing the product backlog and ensure that the stories are created and detailed one sprint in...

Responsibilities This profile is for a French Translator, who is technically aware and who can act as a single point of contact and collaborate / lead where required while handling the incident along with Engineer. The person should be preferably experienced on basic network technology. As an French Translator, the candidate will be responsible for managing the incident along with Engineer Technically troubleshooting and taking a lead and resolution within the agreed service levels. The candidate will also ensure that clear/crisp communication in business speak will be sent to all stakeholders within the agreed timeframe. As a technical specialist, the candidate should have technical and functional knowledge on different domains of Network, Systems, Database and cloud. In specific the expectation is to have an understanding about how the infrastructures interact with each other. Being proactive, assertive and a very good team spirit will be the essence, the person has to be...

Responsibilities For each assigned review you will report to Head of Technology Risk - RISQ CTL. You will be expected to: Assist/ Lead/manage the risk assessment, scoping and planning of a review. Assist/Lead/manage in presenting the scope, progress, and results of the review to internal stakeholders. Assist/ Lead/manage in executing the review. Specifically focusing on the following: Analyze the design of controls around the underlying system architecture in the context of information technology/information security controls and its impact on the business. Analyze the business and technology processes to evaluate the design and effectiveness of the relevant technology controls by designing and executing tests to validate identified system control features, which may require data analysis, code inspection and re-performance of system processes. Document the results of the test steps executed project repository as per the departmental guidelines and best...

Responsibilities Work under pressure and fast-paced environment to resolve issues quickly and ensure the daily operation is smooth. 1) Very good understanding of Microsoft Exchange and Mobility topics. 2) Sound knowledge of Exchange and AD platform. 3) DHCP, DNS, Wins, Active Directory knowledge is a must. 4) Sound knowledge in networking concepts 5) Strong analytical and troubleshooting skills 6) Perform periodic house cleaning tasks. 7) Work with cross functional infrastructure teams to setup, mange and administration of Messaging infrastructure. 8) Participate in Audits and provides appropriate information 9) Participate in EUS infrastructure project and executes as per the project schedule 10) Participate in appropriate regional activities / discussions / projects and meetings 11) Knowledge of Cisco IronPort would be an added advantage 12) Working experience on mobility topics like AirWatch, Workspace One, Intune will have added advantage 13) Knowledge of scripting...

Duties will include: Months 1 to 8 - You will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly to the 2nd Line Team Leader who works within the Customer Services Department You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team Months 8 to 16 - You will join the 1st Line Team providing administrative and remote support to our fast growing customer base You will report directly to the 1st Line Team Leader who works within the Customer Operations group You will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team You will not be a call logger, with the expectation being that by the end of your tenure you can resolve at least 85% of all the incidents you log yourself General Skills & Experience: Strong customer care and...

Responsibilities Analysis and resolution of assigned Production tickets • Fix production tickets within SLA • Focus on developing long terms fixes • Have the big picture understanding in terms of potential impact of fixes, performance implications while implementing fixes • Thorough testing of fixes prior to implementation • Develop ad-hoc queries based on the business need • Develop a thorough understanding of the system and the underlying OS and Infra components • Develop a good understanding of the system landscape • Be open to work as per the support roster • Collaborate with team members in maintaining the production system and supporting team members in fixing tickets • Production implementation and technical verification activities • Work with the development teams and prepare implementation plans, verification plans • Testing of fixes being put into production • Adherence to SOP • Communicate with technical lead on the status of production tickets in a...

Responsibilities • Contribute to user story content by actively engaging with the product owner and feature team • Deliver all relevant functional documentations with high quality. Ensure delivery of functional specification document • Perform the analysis and work on the solution with minimal support from the BA lead • Ensure the mandatory DOR and DOD checklist is met for all requirements • Collaborate with testing team and development team in preparing the BDD • Review test scenarios and do dip stick reviews on the functionalities delivered • Perform application testing to ensure the functionalities delivered are meeting the requirements • Contribute 5% of the time for functional chapter activities • Drive Ceremonies: Work with Product Owners to define Acceptance Criteria and the Definition of Done. Work with Scrum master to come up with the Sprint Demo content • Aid the PO in preparing the product backlog and ensure that the stories are created and detailed one sprint in...

RSK Group is a global leader in the delivery of sustainable solutions. Our family of more than 200 environmental, engineering and technical services businesses works together to provide practical solutions to some of the greatest challenges societies have ever faced. We are now hiring for an Apprentice Data Analyst to join the CRM Support Team on a full time basis, hybrid working from our Tonbridge office in Kent, Monday - Friday (core office hours 9am - 5.30pm). About the Apprenticeship: Course: Level 4 Data Analyst Apprenticeship Course length: 16 months Course provider: Firebrand (part of BPP Education Group) You will join RSK as a Data Analyst Apprentice whilst also enrolling in Firebrand’s Data Analyst Level 4 Apprenticeship Programme. The broad purpose of your occupation is to work within RSK’s CRM support team, helping them to cleanse and transform data, run reports and perform data analysis. Day to day tasks will vary but your main tasks are outlined below. You will be...

Responsibilities Responsibilities Design, development and testing of components / modules in TPS involving Oracle SQL, PL/SQL, Unix and Java technologies Understand functional requirements and raise clarifications with BAs and others concerned Should be able to estimate from high level requirement and do an independent estimate from detailed functional specification Capability to provide technical design and implement on complex requirement Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same Meticulously review the design, test cases and code Coding, Unit Testing and Integration Testing Profile required Around 4-6 years of experience in IT industry, preferably banking domain Should possess strong hands-on experience on SQL and PL/SQL Should have good knowledge on UNIX Proven Experience on Partitions, Indexing and code refactoring. Excellent in-depth knowledge in Cursors,...

Our client is a well-established, building surveying firm who has built an outstanding reputation within the industry covering the UK. They are looking for a dynamic IT apprentice that is eager to develop their technical skills as well as provide essential executive-level administrative support. This is an immediate start! What’s in it for you / Benefits: • £15,000-£16,000 per annum • 9am-5.30pm Monday-Friday (40hours) great, sociable hours • Immediate start • Off the job training every week • Company pension • Free parking • Excellent opportunity for secondary school and college leavers! Role Overview: As an IT apprentice, your role would be to support with formatting, ensure consistency and enhance readability of digital and printed materials. You would provide general IT support including troubleshooting basic hardware and software issues. You will also learn and support the management of IT systems. The other side of the job, is working in the administrative and organisational...