289 it support specialist associate jobs found

Description & Requirements Summary: An IT Support Specialist associate is required to provide Tier 0 to Tier 2 technical support assistance and troubleshooting to all company Professionals. Support will be provided remotely via voice and/or email. This support will include remote assessment and resolution of problems, proper routing and escalation of problems within the IT organization and, in general a contribution to the successful use of Information Technology Services within the company. Responsibilities: •Requires coverage during standard operating hours as well an on-call support if needed. •Troubleshooting of IT Services incidents as requested thru the IT Ticketing Tool by internal employees and possible external users. •Analyze and test software, hardware and business applications functionalities and issues. •Analyze and repair of software, hardware and/or business applications incidents. •Provide quality answers and follow-up to customers in a timely manner....

Why SoftwareOne? SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications - and in parallel, to navigate and optimize the resulting software and cloud changes - SoftwareOne unlocks the value of technology. The company's 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities . Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en The role Associate - Security Specialist function is to own and collaborate with the team in terms of delivering and supporting security solutions based on customer requirements and industry knowledge. Perform health checks on security solution regularly and help detect incidents before there is any impact Monitor and measure...

Associate Technology Consultant Do you have an inquisitive mindset, enjoy problem solving, and have an interest in tech? Our Technology Academy provides you with the opportunity to learn everything you need to build a successful career in IT, across a range of roles, without any previous experience or a specific degree. In fact, if you don't have a degree we definitely want to hear from you! Why choose CTA? We are an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in the world of tech. Our academy pays a competitive salary, above the national real living wage from day one while you train, before finding the ideal project within our client for you to work on using the skills you've learned. About the role It all starts with our best in practice in depth training courses, covering everything you need to know to get started in the world of tech consulting. Training is full time and is delivered on a hybrid...

Job Description: Job Title- Technology Service Specialist (ELM) Corporate Title- Associate Location- Pune, India Role Description Deutsche Bank's Legal Department engages external law firms for the provision of legal services. This represents a significant level of spend for the Bank. Enterprise Legal Management commonly referred to as "ELM" . ELM is an integrated global platform in Deutsche Bank. Enterprise Legal Management encompasses the many components necessary to successfully run Legal Operations and fully integrate Legal as a strategic partner for the rest of the business ELM Consultant involves managing all activities surrounding corporate legal practice ELM Consultant expected to advise and support their business colleagues on a wide array of topics. Regardless of the subject area, however, all corporate legal services depend on a few common functions to ensure their effective delivery. We are seeking a highly motivated and detail-oriented...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Service Delivery Client Engineering - Remote Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by proactively identifying and resolving technical incidents and problems. This role makes use of technical knowledge to handle technical enquiries and/or troubleshoot problems reported by clients in a timely manner. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. What you'll be doing Key Responsibilities: Serves as the...

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information...

General Information Ref #: 20240040407 Travel Amount Required: None Job Type: Regular-Full Time Location: Noida - India - India Company Overview Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG Description & Qualifications Description The Tier 1 IT Support Specialist is...

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. What You'll Do Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes. Provide/assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Support presale activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Build and deliver customer collateral, portals, documentation, and knowledge transfer. Drive customer technology transitions, influencing solution architectures and services. Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support...

Salesforce AI Associate Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. We're looking for a Lead Engineer - Salesforce Developer (RPI, AI) to join our ever-evolving Enterprise Sales team to help us unleash the potential of every business. Are you ready to make...

Your IT Future, Delivered (Open PAN India: Chennai, Bengaluru, Hyderabad, Indore & Mumbai) With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our locations, Malaysia, Czech Republic and India earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience. Digitalization. Simply delivered. At IT Services, we are passionate about Data Analytics. Our [Global DeC BI] team is continuously expanding. No matter your level of [Data Specialist] proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace Grow together [Timely delivery of DHL packages around the globe in...

Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level Associate Job Description & Summary A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Associate, you'll work as part of a team of problem...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and...

Job Summary We are seeking an experienced Infra. Technology Specialist with 7 to 11 years of experience to join our dynamic team. The ideal candidate will have expertise in Splunk Admin Grafana Datadog and AppDynamics. This role involves managing and optimizing our monitoring and analytics platforms to ensure seamless operations and enhance our service delivery. The candidate will play a crucial role in maintaining system health and performance contributing to the overall success of our technology infr Responsibilities Lead the administration and maintenance of Splunk to ensure optimal performance and availability.Oversee the configuration and management of Grafana dashboards to provide real-time insights and analytics.Provide expert support for Datadog ensuring accurate monitoring and alerting of system metrics.Manage AppDynamics to monitor application performance and troubleshoot issues proactively.Collaborate with cross-functional teams to integrate monitoring tools with...

What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potential. Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potential. Work you'll do We are looking for End User Computing (EUC) Specialist with 3-5 years of experience to join our IT team. The ideal candidate will have a strong background in managing and support end-user devices and applications within a modern workplace, focusing on advanced technical support, IT operations, and Modern device management. This role requires expertise in troubleshooting complex issues, implementing EUC solutions, and ensuring effective deployment and management of Intune for endpoint security and compliance. Key Responsibilities: Ownership of...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and...

Job Description: Job Title- Service Operations - Production Engineer Support, Associate Location- Pune, India Role Description You will be operating within Corporate Bank Production domain or in Corporate Banking subdivisions, as an Associate Production Support Engineer. In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Training and mentoring new and existing team members, supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Associate-Cyber Security support process specialist. In this role, you will be responsible for demonstrating innovation, intuition, and communication to respond to queries received via cases related to new product purchases and new service contracts / renewals. Responsibilities System Administration skills for Critical Productions Applications on Windows and Linux Servers Monitor Fleet...

Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level Senior Associate Job Description & Summary A career within Enabling Technologies Consulting services, will provide you with the opportunity to help our clients develop technology and applications that makes decisions easier, tasks simpler, and drives business results. Simply put, we help companies enable their growth and improve operational efficiencies by developing strategies to harness the benefits of their current technology or by integrating new enterprise systems. The Service Now Process Automation team collaborates with clients to solve complex business challenges utilizing ServiceNow as a technology platform. We focus on business problems related to cybersecurity, risk & compliance, human resources, enterprise architecture and configuration management along with being technical experts in all areas of the ServiceNow platform. To really...

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. The Global Content team publishes help documentation for all our products at Alteryx Help Documentation and affiliated sites. Our website is the official technical documentation site for Alteryx. It is available in 8 languages, serves more than half a million visits per month, and hosts more than 20 GB of content. It is a static site built with Paligo CMS and hosted in AWS. Our ideal candidate is a technical writer looking to advance their skills in web management, or a web professional looking to enter the...

The job holder will play a critical role in delivering tailored IT solutions that meet customer needs, whilst leveraging Microsoft 365 and associated technologies to enhance business operations. This role also includes handling 3rd line escalations from the helpdesk and contributing to solution design for both our pre-sale and continual improvement processes. This role will involve occasional travel to client sites as well as planned out of hours work when required. Overview of Responsibilities: Working as part of the Specialist Support Team, this role provides change management and adoption via customer onboards, project work or 3rd line support. They will also be responsible for being pro-active and spotting improvement opportunities. Candidate Profile: They will have a proven track record of project delivery and will be able to communicate effectively with stakeholders of all levels. They will be able to manage their time across multiple projects whilst assisting the...

Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for...

General Information Ref #: 20240040097 Travel Amount Required: None Job Type: Regular-Full Time Location: Noida - India - India Company Overview Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG Description & Qualifications Description The Tier 1 IT Support Specialist is...

Summary: As a OTM specialist , you will be responsible for designing, Development, and configuring applications to meet business process and application requirements using Oracle Transportation Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: - Ability to contribute to the design of business processes, application configuration, development and bug fixing for all OTM modules - Should be able to work independently. - Should be able to interact with customer effectively. - Very good analytical and debugging skills. - Experience working on ticketing tool and support processes - Design, develop, and maintain Oracle Transportation Management applications to meet business requirements. - Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements. - Develop and...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Business Analyst - Master Data Management In this role, we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Vendor master or Product master domain within SAP MDM process. Responsibilities • Maintain product specification & harmonisation, plan and create new item onboarding, Dispatch, and track product documents (terms and...