CV-Library
Maynooth, Kildare
Bristow Holland is seeking a skilled IT Desktop Support Engineer to join our dynamic organisation based in Maynooth. Reporting to the IT Manager, you will play a key role in supporting core infrastructure, business applications, and end-user services. This position offers the opportunity to work closely with various IT teams, manage a diverse workload, and contribute to both ongoing operations and innovative projects.
Key Responsibilities:
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Operational Management: Provide support for end-user services including M365, thin clients, printers, desktop OS, patching, access control, file and data management, voice services, UCaaS, and business applications.
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Collaboration & Incident Resolution: Partner with IT teams and third-party vendors to implement changes and resolve incidents effectively. Ensure timely and accurate communication throughout the process.
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Knowledge Management: Create and maintain knowledge base articles, manage asset inventories, and...