Kotak Mahindra Bank
Bangalore, Karnataka, India
Job Description Role Name: Infrastructure monitoring lead Department IT Location MUMBAI, KOTAK INFINITY Number of Positions 1 Reporting Relationships M6 Position Grade M3/M4 Job Requirements: 7 Years as working on Infrastructure monitoring, patching & automation products preferably BMC products (TSOM/Helix Operations manager, TSA, TSCO, Discovery). End to end life cycle of managed environments (manage from and to) covering installation, configuration, management, support and troubleshooting etc. Multi-platform Operating Systems basic knowledge/understanding (Windows, Linux, AIX etc). Practical experience of working on site with heterogeneous instances. Ability to manage projects end to end. Ability to create and update documentation e.g. Standard Operating Procedures and others for IT supported services and applications. Understanding of Service Delivery from Incidents, Problem, Changes to SLAs. Ability to coordinate with various teams, understand...