Kotak Mahindra Bank
Mumbai, Maharashtra, India
Job Description JD: Department Retail Liabilities Location Mumbai Number of Positions 2 Reporting Relationships Team Member - Household- Savings Account Position Grade M4 /M5 Job Role: Retail Savings - Portfolio Manager • Portfolio Management of various category of customers with an aim to upgrade them to higher categories using levers and appropriate interventions of cross sell, balance build up family banking relationship and others. • Work closely with branch channels to deliver the SA OTB Growth for the bank release success Stories and Good practices with the channel. • Tracking and highlighting the Depletion in Savings portfolio, developing the enablers for Branch Banking which will help the branches in tracking the attrition customers and work on its win-back. Tracking and highlighting quality of Contacts to senior Management to ensure quality and meaningful contact for a superior customer relationship management Coordinate with internal/ external stake holders...