424 desktop support technician jobs found

It Desktop Technician Hull Based £30k to £35k DOE An exciting new opportunity has arisen for an IT Desktop Support Engineer to join our busy IT team. Working across a broad range of technologies and liaising with multiple departments across the business providing support for incidents, problems and requests. The successful candidate will become an integral part of our forward-thinking IT team, undertaking certified and onpremise training covering numerous systems and software. With our industry leading facilities and ambitious growth plan, there has never been a more exciting time to join our team. Key responsibilities (but not limited to); Build and install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking and...

IT / Desktop Support Technician – Circa £30,000 + Excellent Benefits & Flexible Working   Overview: An excellent opportunity with a globally established, fast growing SME business based in Sevenoaks. Our client is looking for an experienced IT Technician to be the main point of contact within the business for all IT related issues and ensure the highest functionality.   Role & Responsibilities: Configuration and administration of their client’s desktop support environment Assisting with and becoming a key player in the integrity and quality of data within NetSuite ERP & internal systems Install and configure appropriate software and functions according to specifications Maintain local networks to ensure optimal performance Ensure security and privacy of networks and computer systems Provide guidance to users on how to operate new software and computer equipment Organise and schedule upgrades and maintenance Perform troubleshooting to diagnose and resolve problems....

Our client based in East Yorkshire is looking for a Desktop Support Technician to join the team. This is a great opportunity for someone with 1st and 2nd line IT support experience. THE ROLE: Duties include: Ensure all IT policy and procedures are maintained Ensure all records are kept up to date and all issues and their resolutions are noted Coordinate repairs on equipment Set up laptops, mobiles and iPad Prepare hardware for users Resolve customer issues Provide solution for client and employee technology Procure, Install, Configure, Distribute and Maintain customer hardware, operating systems and applications. THE CANDIDATE: The successful candidate would ideally have 3-5 years' experience in a similar role Strong communication and problem-solving skills when working with customers Work well as a team and support the overall success of the company THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for...

The Desktop Support Technician will be responsible for supporting three distribution locations and remote employees with a mixture of laptops, desktops, printers (laser and thermal) and other IT equipment related to distribution centre operations, such as mobile computers and scanners. Our client is seeking someone who ideally has experience working in a distribution environment as you will be supporting teams who are both warehouse (distribution centre) and office based, togetherwith excellent customer and technical support skills. Main duties will include: * Troubleshoot and resolve hardware and software issues for all end user devices * Deploy Windows-based desktop & notebooks * Computer imaging using SCCM * Respond to user requests through ticketing system, Service Now * Communicate with team members and users of all levels both verbally and written * Knowledgeable about viruses and virus removal and security principles * Unlock,reset and administrate...

IT Support Technician Hull Up to £30,000 + Excellent Prospects CV Screen is recruiting for an IT Support Technician for a well-established company. The role is office based in Hull however there may be flexibility to work from home and a salary of up to £30,000 is available. ROLE DETAILS Your role as IT Support Technician to provide 1st and 2nd line IT support to all our customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. DUTIES & RESPONSIBILTIES: -          Maintain an accurate and up to date record of all issues encountered -          Perform diagnostic tests and troubleshooting -          Completing builds of Laptops, mobile phones and iPads -          Undertaking repairs on all...

We are seeking a skilled and motivated Desktop Support Analyst to join our client in the education sector. This 2nd line IT support role involves providing technical assistance to staff, students, partners, and visitors. You will be responsible for resolving IT support requests and incidents, while also participating in service delivery projects. The successful candidate will thrive in a dynamic, fast-paced environment, delivering high-quality support via phone, email, in person, and through a self-service portal. A strong focus on customer service and continuous improvement is key to the role. Main Responsibilities: * Provide 2nd line support by diagnosing and resolving IT issues, ensuring services meet customer requirements. * Collaborate with the IT Campus Manager in managing daily operations and overseeing the deployment of technical equipment. * Administer and operate a wide range of technical platforms, including Windows, Apple devices, software applications, and...

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Aylesbury and High Wycombe? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role * Settle and manage any technical issues that impact the operations by providing efficient technical solutions. * Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. * Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa...

Description Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure minimal disruption to the organization's operations. HOURS WILL VARY - SHIFT BASED Duties and Responsibilities: First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person. Incident Logging: Accurately log and categorize incidents and service requests in a ticketing system, SERVICE NOW, ensuring all relevant information is captured. Issue Triage: Assess and prioritize incidents and service requests based on their impact and urgency, escalating critical issues to higher-level support teams when necessary. Basic Troubleshooting: Provide basic...

IT Support Technician Location: Working from our Aylesbury office initially during probation, then home based with use of our office for touchdown and at customer sites within 25 miles of Aylebury. Salary: £35,000 per annum OTE (Incl. Car Allowance) and excellent benefits package. All of our team exceed targets. Contract: Full time, permanent. Benefits: Car Allowance, Private Medical Option, Critical Illness Option, Death in Service Benefit, NEST Pension, Flexible Working, Home Working, Company Mobile Phone, Workwear, Extra 5 Days of Holiday after 5 years, Technician of the Year Award, Overtime Payments, Out of Hours Allowance and home working allowance! IT Ambulance provides IT Transformation, Management and Support for mid-sized organisations. With support hubs throughout the South of England, IT Ambulance is a well established and growing business with a team of exceptional individuals. We currently have an exciting opportunity for an experienced Support Technician to strengthen...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started! Job Summary: A Desktop Technician is responsible for providing technical support and assistance to end-users regarding desktop hardware, software, and peripherals. They troubleshoot and resolve issues, perform installations and upgrades, and ensure the smooth operation of desktop systems within an organization. The role requires strong technical knowledge, excellent problem-solving skills, and effective communication with users. Responsibilities: Provide technical support to end-users in person, via phone, or remote assistance....

First Line IT Technician  Permanent Gorleston (Hybrid) to £28,000 (DOE) + Benefits  A 1st Line IT Support Technician wanred for a Hybrid permanent position based in Gorleston. 2 days/week WFH, start ideally October/ November 2024. A chance to join an established + growing IT services business. Previous IT Service Desk and Helpdesk experience is strongly preferred. Key skills, experience + tasks include: 1st line technical support for Windows / Microsoft technical environments. Logging calls, trouble-shooting, diagnosis + IT problem resolution to 1st line level. Providing remote IT support for end-users, escalating calls were necessary + managing IT incidents within agreed SLAs. Tech Environment: Windows, AD, O365, desktop PCs, laptops, tablets, mobile devices, MS Exchange, DNS/DCHP, VPNs, firewalls, SharePoint, Azure AD. Benefits: £24-28k Salary (DOE) + Hybrid Remote + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking +...

1st Line IT Technician  Permanent Norfolk (Hybrid) to £28,000 (DOE) + Benefits  A first line IT Support Technician wanted for a great opportunity to join an established IT services business based in Gorleston-on-Sea. Hybrid working with 2 days a week working from home. Start asap, in October 2024. The right candidate will offer an MSP (Managed Service Provider) background along with experience in Windows Server and IT Networking.  Benefits include: 25 days holiday (plus BHs) + pension + profit share + private health + gym + free parking + enhanced maternity/paternity + More! Key skills, experience + tasks: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to first line level. MSP (managed service provider) experience is essential.  Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport highly...

Job title: 1st Line Support Technician Location: Birmingham (B1) Salary: up to £27,000 A Birmingham based MSP are now looking to add to their growing Service Desk team. You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions. Benefits include: Paid for Microsoft Certifications City Centre office, great transport links As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below: Azure Windows Server up to 24 Windows OS Exchange / Office 365 Hyper-V / VMware Active Directory Networking skillsThis job will suit an...

IT Infrastructure Support Technician Redhill Competitive Full-Time Permanent Must have lived here for 5 years or longer (security checks) Benefits: On completion of probation, you will be eligible for: Time in Lieu – Working up to 1 hour per day before/after work to gain an extra day off a month. Annual bonus based on company and individual performance. Pension matched up 7.5%. 25 holiday days per year, plus bank holidays. Free onsite Gym at the Redhill office. Free onsite parking. Free onsite electric car charging facility. Our client is looking for an experienced and skilled IT Support Technician to provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects. You will work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops. Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals...

IT Support Engineer Job Location: Ferndown, Dorset Job Type: Permanent Salary: Up to £32,000 per annum Hours: 37.5 hours per week, Monday – Thursday 8.30am – 5.00pm & Friday 8.30am – 15.45pm A leading Technology & Manufacturing company based in Ferndown are seeking an IT Support Engineer to join their team. This position will see you providing effective IT assistance across all aspects of the business and you will be responsible for providing hardware and software support for end users and support the team to provide support to the IT infrastructure and services. Within this role you be: * Providing 1st & 2nd line support and advice across the business, logging all issues on the IT ticketing system * Troubleshooting complex issues by analysing root causes and evaluating options. * Performing routine monitoring of systems and software. * Responsible for the generation and maintenance of Virtual Machines and installation of end user software. *...

Job Title: IT Engineer Location: Blackburn (BB1) Work Structure: In Office Salary: £30,000 - £40,000 DOE Our client, experts in all things legal! Are rapidly expanding and are looking for an IT Engineer to come on board and look after their in-house IT Systems and support users remotely and face-to-face. Day-to-day: Effectively manage your own workload looking after the internal IT systems and supporting office users with any IT issues. Including but not limited to: backup management, data inputting, software deployments, mobile management, basic networking support, permissions, configurations, documentation (and more!) Provide a high level of IT Support to users internally Support colleagues across the groups server & network infrastructure To ensure the business systems, comms platforms, servers and network infrastructure are all operating smoothly across the company Ensure all procedural documentation is kept up to date for all systemsThe ideal candidate will have...

IT Support Engineer / Technical Support Engineer IT Support Engineer / MSP Technical Support Technician. A Nailsea, Bristol based IT managed service firm need a IT Support Engineer / Technical Support Technician who will be responsible for maintaining clients' computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on site visit. This is an ideal opportunity for a Level 2 technician looking to improve their breadth of experience and exposure and move towards Level 3. The ideal candidate will be an expert in all things Office 365. This role involves 1 week in 7 out of hours support for customers, with overtime paid. This role is based in the Nailsea office 5 days a week. You will need your own transport The IT Support Analyst / Technical Support Technician responsibilities include: * Troubleshooting Server and Desktop Operating...

Role - IT Support Technician Salary - Up to GBP 32000 Location - Lancaster Benefits - Great Pension, Holidays and career development Elevate Your IT Career with Our IT Support Role! Are you an experienced IT professional ready to take the next big step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success. Why You Should Apply: Key Responsibilities: * Service Desk Expertise: Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. * Resource Planning: Apply your proven experience in IT resource planning to optimise our IT infrastructure. * Risk Management: Identify,...

Job Title: IT Support (Second Line) Location: Worcester Salary: £30k - £35k Hours: Monday – Friday, 09:00 – 17:00 (30 minutes for lunch) Permanent Contract Job Overview: We are seeking an experienced IT Support professional to join our team in Worcester. As a second line support technician, you will handle escalations, solve technical issues, and assist in the rollout of security and compliance measures. This role requires a self-sufficient individual who is capable of working autonomously, thinking creatively, and maintaining up-to-date knowledge of IT legislation and cybersecurity trends. Key Responsibilities: Provide second line support, managing escalations, resolving technical queries, and troubleshooting problems. Ensure secure firewalls are established across all sites. Manage and oversee the implementation of the ISO 27001 system. Develop, implement, and manage the organisation's cyber policy. Liaise with our external IT support partner, LeapIT. Previous experience...

Job title: IT Support Technician Location: Cheadle Hulme Salary: up to £27,000 An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this? You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions. Benefits include: On site Parking Monthly social events and meals out Flexible working, Monday to Friday with no on call! Hybrid working after...

IT Support Technician Contract | €200-€230/day | Galway | Hybrid A client of mine is looking for an IT Support Technician to provide Level 2 support in a fast-paced environment. You will handle troubleshooting, system maintenance, and support for a Windows-based infrastructure. The role involves working on both daily IT issues and assisting with key IT projects. Responsibilities: Provide Level 2 technical support for Windows desktops, laptops, and mobile devices. Manage user accounts and permissions in Active Directory and Office 365. Troubleshoot hardware, software, and network-related issues. Support Microsoft 365 services, including Outlook, Teams, and SharePoint. Document and resolve support tickets, ensuring timely updates and solutions. Assist in IT infrastructure projects, including system upgrades and migrations. Provide remote and on-site support as needed.Requirements: 3+ years of experience in IT support, with expertise in Windows environments. Experience with...

Are you a skilled IT support professional looking for an opportunity to focus on infrastructure support? We are seeking a proactive IT Infrastructure Support Engineer to join our client's team of Engineers. In this role, you will provide hands-on technical support, helping to maintain and improve the IT infrastructure for both internal users and customers. You'll be a key player in ensuring seamless operations and security across a range of IT systems. This role is 50% BAU Support, and 50% Projects and Infrastructure support. This business is offering some great opportunities to be involved in IT Projects like migrations and the implementation of new equipment. They also offer training and industry certifications! Key Responsibilities: * Provide day-to-day support for IT infrastructure, including computer hardware, operating systems, and applications. * Install and configure hardware such as IP phones, mobile devices, and workstations. * Administer corporate servers, ensuring...

Your responsibilities involve (not limited to) the following - Incident Management Support • Serve as the first point of contact for customers reporting issues and other technical assistance • Perform remote troubleshooting through diagnostic techniques and pertinent questions • Own change management and incident review meetings • Work with other resolver group to improve the processes of Incident Management and request fulfilment • Communicate with users to keep them informed of progress, impending changes, agreed-on outages, and other such notifications Incident Logging and Categorization • Proactive response to alerts and event through monitoring systems • Responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution. • Maintain an accurate and up-to-date log of each incident that is reported, including the category/type of incident. • Organize and prioritize incidents based on the level of disruption that they...

2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000- £36,000 (DOE) + Benefits  2nd line IT support Technician wanted with Windows Server and IT Networking expertise. Start asap, ideally in October 2024.  A fantastic opportunity to join an established IT services business based in Norwich (Norfolk). Hybrid working available with 2 days/ week working from home. Benefits include: 25 days holiday (plus BHs) + pension + profit share + private health + gym + free parking + enhanced maternity/paternity + More! Key skills, experience + tasks: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport highly preferred. Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, routers, switches, VPN...