Astreya
Gurgaon, Haryana, India
What this Job Entails: The Desktop Support I role is responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup. Desktop Support roles enable over 70,000 staff around the globe. This is an introductory role to IT services. Scope: Follows established procedures on routine work Requires detailed instructions Your Roles and Responsibilities: Assist in performing inventory and asset management, conference room preventative maintenance, and e-recycling Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees Assist in deployment and recovery of laptop and desktop images Perform customer support for over 70,000 users...