549 desktop support jobs found

Desktop L1- Roles and Responsibilities: Exp: 1 to 2 Yrs Location : Dehradun Installation and Configuration of OS on laptops & Desktops. CCTV installation and troubleshooting. Ticketing tool (Service Desk portal) knowledge and its functionality. Configure desktop and laptop as per the desktop/laptop standardization policies Installation and Configuration of MS office Troubleshooting issues related to standard office software's (MS Office Word, xls, PowerPoint etc.). Installation / re-installation / configuration of in-scope client software / applications and Other applicable business Software's. Installing and troubleshooting SAP, AutoCAD, CorelDraw, Adobe acrobat writer, etc... IMAC submission for allocation and deallocation of devices Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors. Installation/Troubleshooting/re-installation/configuration of systems, printers, scanners. Troubleshoot print queue related...

Job Description Job Description: L1 Desktop Support Engineer Position Overview: We are seeking a proactive and detail-oriented L1 Desktop Support Engineer to provide first-level technical support for end-users. The ideal candidate will troubleshoot hardware and software issues, assist with IT service requests, and ensure a seamless user experience by resolving technical problems promptly. Key Responsibilities: Technical Support: Respond to incoming IT service requests via phone, email, or ticketing systems. Provide basic troubleshooting for hardware, software, and network connectivity issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Issue Resolution: Diagnose and resolve common operating system (Windows/MacOS/Linux) and software application issues. Assist users with password resets, account unlocks, and other access-related queries. Escalate unresolved issues to higher-level support (L2/L3) while...

Responsibilities : Title: Desktop Support Engineer Scope of Work Imaging new desktop and laptop computers (windows, Linux, Mac) as per corporate standards. Troubleshooting hardware and software issues. OS upgrade support Software installations. Maintaining Endpoint compliance. Resolving L@W printer issues. Day to day support of Development printers for Software R&D. Hand and touch support for Network, Servers & Orion Infrastructure. Supporting Conference room infrastructure. Asset Lifecycle Management (onboarding to disposal) and maintaining CMDB Supporting internal & external fixed asset audit requirements How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.

Zycus is hiring a Desktop Support Engineer for its internal IT team. Candidates should have good knowledge of Network and IT infrastructure and good communication skills. Roles and Responsibilities: Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc. Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc. Migration and Deployment of Desktops and laptops build as per company standards. Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc. Supporting desktop maintenance, security maintenance, including virus updates and patch management Interacting...

Zycus is hiring a Desktop Support Engineer for its internal IT team. Candidates should have good knowledge of Network and IT infrastructure and good communication skills. Roles and Responsibilities: Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc. Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc. Migration and Deployment of Desktops and laptops build as per company standards. Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc. Supporting desktop maintenance, security maintenance, including virus updates and patch management Interacting...

IT Deployment Engineer Our client a large private sector organisation who provide support to NHS organisations require a IT Support Technician to provide deployment IT support and work on IT refresh/upgrades and installation work. This is an excellent opportunity to join a busy IT function and support the NHS. Candidates must have 3 years plus desktop support experience within a Windows environment with excellent client facing skills and capable of working in a team environment. Skills Require: Desktop Support Experience, Strong IT Deployment skills, Strong Customer stakeholder skills, Windows 10. Note: Travel in the local area to various sites in Kent will be required with expenses paid, candidates must be based in Kent, we cannot review or discuss the role with candidates not based in Kent. Inside of IR35 Skills: Windows 10, Desktop Engineer, Desktop Support, IT Support, Windows, Technical Support Engineer. IT Technician, NHS, IT Support Technician People Source...

Your opportunity New Relic is seeking a highly motivated individual to join our IT Support team! This role incorporates Tier 1 and Tier 2 technical support, ranging from password resets to systems administration. In addition to day-to-day work, you will have opportunities to spearhead projects, learn new platforms, and collaborate with cross-functional teams. Soft skills are just as important in this role as technical skills, as well as excellent English communication skills. What you'll do In this role, you will provide front-end and back-end support in our primarily Mac environment. This role will support US West and East coast working hours. This role requires Several years of experience supporting Mac hardware Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack) Network knowledge and troubleshooting Familiarity with JAMF Pro and CrashPlan Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.)...

About Us: TMB is the community-driven entertainment company engaging more than 250 million consumers worldwide across streaming TV, social media, web and print. Our portfolio of brands including FailArmy, Family Handyman, People Are Awesome, Reader's Digest, Taste of Home, The Healthy, and The Pet Collective, is powered by content that's inspired and created by our fans. Together our community sparks curiosity, fuels laughter, and inspires people to live big, full, fantastic lives. Learn more about our brands, our data-driven marketing solutions, our award-winning licensing services, and much more at trustedmediabrands.com. Location: We have offices in New York, Milwaukee , Los Angeles, and Gurgaon. This position supports the Gurgaon, India office and is required to be onsite 3-4 days per week. About the role: The Desktop Support Analyst provides hands on, user support for all staff including executives and the C suite. The successful candidate will have excellent...

Job Description Position Overview: We are seeking a skilled & motivated Desktop Support Engineer to join our team. The ideal candidate will have a strong background in managing desktops, laptops, and other end-user devices, with expertise in both Ubuntu and Windows operating systems. The primary responsibility of this role is to ensure the smooth operation of our end-user computing environment by resolving technical issues related to hardware, software, connectivity, and application access. Responsibilities: - Provide technical support and troubleshooting for desktops, laptops, printers, and other end-user devices. - Diagnose and resolve hardware and software issues on Ubuntu and Windows platforms. - Respond to help desk tickets and provide timely resolution of technical problems. - Install, configure, and maintain desktop operating systems and applications. - Perform system upgrades, patches, and software installations as needed. - Collaborate with other IT team...

Desktop Support / IT Deployment Engineer Our client a large private sector organisation who provide support to NHS organisations require a IT Support Technician to provide deployment IT support and work on IT refresh/upgrades and installation work. This is an excellent opportunity to join a busy IT function and support the NHS. Candidates must have 3 years plus desktop support experience within a Windows environment with excellent client facing skills and capable of working in a team environment. Skills Require: Desktop Support Experience, Strong IT Deployment skills, Strong Customer stakeholder skills, Windows 10. Note: Travel in the local area to various sites in Surrey will be required with expenses paid, candidates must be based in the Surrey area. Inside of IR35 Skills: Windows 10, Desktop Engineer, Desktop Support, IT Support, Windows, Technical Support Engineer. IT Technician, NHS, IT Support Technician People Source Consulting Ltd is acting as an Employment...

Immediate Requirement: 2nd Line IT Support Engineer (3-Month Contract) c. 250 a day Inside IR35 Are you a skilled 2nd Line IT Support Engineer looking to make an impact in a dynamic professional services environment? Join a newly created IT Service Desk team and deliver top-tier support to end-users in a fast-paced, collaborative setting. The Role: Provide 2nd Line Support: Resolve escalations from 1st line support, working desk-side and remotely on issues related to Microsoft 365, Azure, Active Directory, and Windows OS. Ensure Seamless Operations: Proactively identify and resolve technical issues to minimize downtime and enhance user experiences. Leverage Modern Tech: Support and manage environments using Intune, Autopilot, Teams, and other Microsoft Modern Workplace tools. Customer Excellence: Communicate effectively with end-users, including VIPs, avoiding jargon and delivering exceptional service. Coach and Share Knowledge: Support junior team members by sharing expertise and...

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in...

We are looking for a Desktop Support Specialist to join our team and work with a leading banking institution to ensure seamless IT operations. Location: Bengaluru / Chennai Experience: 4+ years in IT Operations (3+ years in banking preferred) Availability: Immediate joiners preferred Role Responsibilities As a Desktop Support Specialist, you will: Provide technical support for devices and platforms such as Windows 10, Mac OS, iOS, Android, Microsoft Surface, and more. Troubleshoot and resolve hardware, software, and network issues. Collaborate with internal teams and vendors to ensure seamless IT operations. Manage and resolve tickets while adhering to SLAs and maintaining proper documentation. Contribute to process automation and continuous improvement initiatives. Required Qualifications Education: Bachelor's degree in IT or equivalent work experience is essential. Experience: 4+ years of IT operations experience in large-scale...

Desktop Support Engineer required by an established property management company based near Hatfield. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job * Supporting internal and external users with their technical issues over the telephone, via email and face to face * A general technical; understanding of Network Servers & Support * Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required * Desktop Support of Windows 10/11 in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites. The ideal candidate needs to demonstrate * Technical experience and has worked in this type of role previously. * Ability to diagnose faults and...

IT Desktop Support Engineer - Hull - £30,000 to £35,000 Principal IT are working with a food manufacturing company based in Hull to help find an IT Desktop Support Engineer. Having worked along side our client for a number of years it has been great to see their IT team grow from strength to strength. To be successful in this role they are looking for someone who can become an integral part of their forward-thinking IT team, you will also be put forward for a number of training courses which covers there systems and software used in house. Key Responsibilities: Build and install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshooting and Network Issues Being responsible for the maintain a professional customer service for the staff Being part of the team for tickets raised Essential...

Role: Desktop Support Analyst Location: Bilsthorpe Working Model: Hybrid Salary: Up to £32k Are you looking for a new role where you will be heard? Do you have a passion for IT and providing support? If so, this may be the role for you. DNS and DHCP, does this mean something to you, are you able to explain what it is, if the answer is yes then you have passed the first hurdle. This is a great chance to join a company going through a huge amount of change within the business as they are bringing all IT back in-house, so you will need to be adaptable and assist with the challenges and changes that may arise. What they are looking for: * Experience with technical support and maintenance of desktop and mobile devices. * You will be customer-centric, offer support and work on high-volume tickets. This isn’t just your standard support role as you will be able to get involved in project work when they arise. Flexibility is key as you will be a good all-rounder, testing and...

Desktop Support Analyst Salary: £35,000 - £45,000 + Bonus + Private Medical + 9% Pension Contribution Location: Manchester My client is a rapidly growing international organisation offering a range of solutions to the global Professional Services sector. Although exceptionally successful to-date, they continue to seek stretching organic growth with an overarching target to double revenues. Underpinning this strategy is a focus on being a 'smart user’ of tech adopting both build and buy strategies. You will be part of a high calibre team responsible for providing 1st Line & 2nd Line support to colleagues in their Manchester office, as well as remotely to other UK sites and internationally including Hong Kong and the US. The Role * Troubleshooting end user devices for internal staff. * Induction and training of new hires into the business. * Providing application and technical support to end users. * Training of end users where required. * Developing and...

Desktop Support Analyst Permanent Salary: £29,000 - £34,000 (+ benefits) Location: Home / Newport Pagnell Skills: Windows O/S, Mac O/S, Office 365, Remote Desktop tools We are looking to recruit a Desktop Support Analyst to join a leading global agency based in Newport Pagnell. This role is essential in providing first and second-line technical support, ensuring the smooth operation of IT systems and services. This is a hybrid role and you will be required to work on site in Newport Pagnell 2 days a week. Key Responsibilities Technical Support & Team Collaboration: Provide first and second-line technical support to end users in person, over the phone, and remotely. Troubleshoot and resolve hardware issues, including desktops, laptops, printers, and peripherals. Diagnose and resolve software issues across Windows, macOS, Linux, and enterprise applications. Collaborate within a close-knit IT team to deliver efficient and effective solutions.Hardware & Software...

Greetings from Gray Matrix!! Job Description: Robotics / Desktop Engineer Position Summary: We are looking for a dedicated Robotics / Desktop Engineer to provide expert technical support and maintenance for our organization's desktop environments. The ideal candidate will have a strong background in configuring, troubleshooting, and optimizing desktop systems to ensure high performance and user satisfaction. Key Responsibilities: Install, configure, and maintain desktop hardware, operating systems, and software. Troubleshoot and resolve hardware and software issues in a timely manner. Manage and deploy system updates, patches, and software installations. Monitor system performance and implement improvements for efficiency and reliability. Maintain inventory of hardware and software assets. Provide technical support and training to end-users. Ensure compliance with company IT policies and security protocols. Design and develop robotic systems, including...

Onsite 2nd Line Desktop Support | 1st/2nd Line Break/fix, Windows 7 / 10, Office 365, Teams VPN's, BYOD, OneNote, ServiceNow: The role: We are looking for an experienced 2nd Line Desktop Support Engineers to work on-site for a fantastic technology consultancy in Belfast. The role is centred around providing 1st and 2nd line break/fix Windows onsite support. Key Information: Duration: 10 months - Temp to Perm Pay: Circa £24 per hour Inside IR35 (Umbrella) Location: On site in Belfast Start Date: ASAP Circa 7.5 working hours per day The Key Requirements: Demonstrable experience with 1st and 2nd Line Desktop Support. Office 365 & MS Teams Windows 7 / 10 Office 365, Teams VPN's BYOD OneNote ServiceNow ticketing system experience. You will need to go through DBS check before starting. If you have experience of the above, we'd love to hear from you. Apply now! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source...

Job Title: Sr. Desktop Support Engineer Job Type: Full-time Location: India - Pune Role reports to: Lead. Work Hours: 9 hours. Main Duties and Responsibilities: • Oversee and update assigned support service requests. • Handle daily technical support activities on desktop support, data network and server management. • Grow clients and communicate to Account Manager by determining new opportunities. • Setup desktop computers and peripherals and test network connections. • Install and test desktop software applications and internet browsers. • Test computers to ensure proper functioning of computer systems. • Train end users on usage of computer hardware and software. • Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. • Adhere to policies as per corporate manuals and directives. • Extend computer support for systems' software and hardware. • Setup computers and install software for various applications and...

Job Description Deskside Support Services with Smart Eyes & Hands support: The Onsite technician responsibilities include (Dispatch locations: the Service Provider would be required to provide Client with the necessary information as part of the ticket updates to support Client's performance of the below listed Services): • Acts as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. • Troubleshooting Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS • Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. • Guide users with step-by-step instructions on installing applications. • Document and record incidents, service requests and their resolutions in the internal ticketing system. • Direct unresolved issues...

Job Description Install, upgrade, support and troubleshoot Windows 7, Windows 10 & Microsoft Office (2007 to 2022 & O365) and other authorized desktop applications. Installation and maintenance of Desktops and Laptops in workgroup and domain model. Implementing, managing, monitoring and troubleshooting hardware devices and drivers. Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment. Customize desktop hardware to meet user specifications and site standards Installation and troubleshooting of client applications Handling IT asset stock and maintain IT inventory records. Installation and configuration of Outlook and troubleshooting mail problems. Installation of Antivirus and troubleshooting virus related problems. Troubleshooting of general networking issues. Handling remote desktop connection thorough VNC, anydesk, ammyy admin, TeamViewer etc. Installation of Active directory tool and...

Must Have: 1. Primary focus on day-to-day operational tickets. 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue management and follow process. 5. Analyst will be responsible for managing his/her queue. Including documenting work and communication through Service now ticketing system. They are required to contact the customer within 24 hrs. of receiving the case and follow-up, should be done according to the established DFS standards. Service now work orders should contain detailed information pertaining to the case as well as the resolution. Email communication is required through the ticketing system. Cases are expected to be completed on or before set Service Level Agreements 6. Supporting Smartphones which include both Android & IOS on the configurations & Troubleshooting. 7. ONCALL Support -...