Cisco Systems Inc
Bangalore, Karnataka, India
Who You'll Work With CX is a team of extraordinary technical guides whose #1 focus is to deliver a best-in-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores. What You'll Do Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes. Provide/assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Support presale activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Create and deliver customer collateral, portals, documentation, and knowledge transfer. Drive customer technology...