Pegasystems
Bangalore, Karnataka, India
Meet Our Team: The Pegasystems Cloud Operations team is responsible for the reliability and availability of Pegasystems cloud service offerings. We operate as a global follow the sun 24x7 team with locations in Krakow, Bangalore, Sydney, and the East Coast of the United States. We encourage a culture of diversity, openness, intellectual curiosity, problem-solving, and consistently strive to create an environment that provides the support & mentorship needed to learn and grow. This team works directly with clients, internal teams and stakeholders to achieve the common goal of client success. Picture Yourself at Pega: The Senior Systems Engineer (SSE) is a key technical role within Cloud Ops and should be responsible for working on ensuring our clients are current with regularly upgrading and patching systems. This position develops customer satisfaction and loyalty by providing superior support services. What You'll Do at Pega: Handle all Service Requests, Changes...