Oracle
India
Job Description What You'll Do The support analyst will be helping Oracle Internal sales users via chat & provide technical/business support on applications used by them on a day today basis. /A /A /A Career Level - N/A Responsibilities - Your responsibilities include: Job duties are varied and complex, needing independent judgment and include but are not limited to: Provide 1st level of support on the Sales end to end processes. Solve and resolve simple to complex queries. Participate in testing of new applications. Meet GSCO Support KPIs and targets. This is a work from office role with 24/7 shifts Undertake admin responsibilities as required. Keep current on new releases and enhancements. Required Skills/Experience What You'll Bring Required Experience, Skills and Qualifications Good communication, interpersonal, and analytical skills. Ability and desire to provide excellent customer-service to internal customers. Ability to work independently...