Carrier
Bangalore, Karnataka, India
Country: India Location: Ecospace Campus 3A, 4th Floor, Outer Ring Road, Bellandur, Bengaluru- 560103 Experience Level : 2-3 Years Responsibilities: Engage with key stakeholders across the business to gather and define clear, actionable requirements for Salesforce solutions. Translate requirements into user stories and workflows. Collaborate with developers to ensure solutions meet business needs and assist in UAT and process improvement. Conduct workshops and discussions with business users to understand their needs, challenges, and goals. Translate insights into well-defined business requirements and functional specifications that guide the development and configuration of Salesforce features. Help identify process gaps and recommend Salesforce-based improvements to optimize business workflows. Minimum Requirements : Minimum 2 years of experience in Salesforce domain Proficient in Sales and Service Cloud features, including configuration, reporting,...