3 application tech support practitioner jobs found in Mumbai

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Systems Monitoring Tools Good to have skills : System Monitoring Tools & Techniques, Hexagon Enterprise Asset Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Technical Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of enterprise systems monitoring tools. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, using exceptional communication...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities -Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts. -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines. -Front End Internal, External, and client audits and work towards the closure of the findings....

Job Description We are seeking a skilled and experienced Business Analyst to work within a dynamic environment and as part of the Client Service Operations (CSO) team. The BA will be tasked with independently assessing the current process, identifying opportunities for automation and developing solutions in collaboration with the delivery and technology teams. This role is pivotal in ensuring the CSO team embarks on the journey of continuous improvement and exceeds its goal of automation repeatable, labor intensive processes within delivery. An ideal BA possesses proficiency in comprehending business processes and requirements and translating them into detailed solutions for potential automation. It requires proactive communication with practitioners, delivery teams and developers to ensure timely and accurate information flow across multiple project stakeholders. The role demands managing multiple priorities in a calm and efficient manner, documenting and analyzing requirements,...