Accenture
Hyderabad, Andhra Pradesh, India
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Critical Incident Management system. With exceptional communication skills, you will ensure the smooth functioning of our world-class systems by accurately defining client issues and designing effective resolutions based on deep product knowledge. Your dedication to quality and problem-solving abilities will be...