10448 application support jobs found

Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents,...

My client who are a leading IT service provider, are looking for a DevOps/Tooling Engineer to lead the design, deployment, and management of cutting-edge tooling infrastructure. Location: Corsham Type: Hybrid Salary: £460 - £600 Clearance Requirement: DV clearance mandatory Key Responsibilities: Architect and deploy tooling using IaC (Terraform) and GitOps frameworks. Manage Kubernetes applications with Helm. Ensure security and compliance across tooling configurations. Collaborate in Agile sprints to deliver robust solutions.What We're Looking For: Strong expertise in Terraform, Kubernetes, and Helm. Experience in tooling architecture and containerization strategies. Proven knowledge of security controls and Agile delivery. If you're ready to take your career to new heights and make a significant impact, we want to hear from you! Apply now or send your CV to sharmistha. ghosal @ randstad .co .uk Randstad Technologies is acting as an Employment Business in relation to this...

Systems Analyst - Manual QA with SQL & Application Support Associate III - Product Support Who We Are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you'll create a boundless impact that transforms your career-and the lives of people across the world. Visit us at UST.com. You Are: We are seeking a detail-oriented, proactive Systems Analyst with strong Manual QA and SQL skills to join our dynamic team. In this role, you will...

Systems Analyst - Manual QA with SQL & Application Support Associate III - Product Support Who We Are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you'll create a boundless impact that transforms your career-and the lives of people across the world. Visit us at UST.com. You Are: We are seeking a detail-oriented, proactive Systems Analyst with strong Manual QA and SQL skills to join our dynamic team. In this role, you will...

On behalf of our client, we are seeking a Data & Business Application professional to assess the current state of business applications, and ensure moving forward these applications are being used effectively. Collaborating with IT, Finance, and Manufacturing teams across the business, you will play key role in the development and improvement of business processes. It is essential the successful candidate can offer prior experience with Power BI, excellent Microsoft Excel skills, and an understanding of SQL Databases. You will be expected to support and consolidate current reporting methods, and ensure best practices are established across the business. Strong communication skills, self motivation, and the confidence to suggest new ways of working are extremely important in this role. Please note: An onsite presence is required, therefor all prospective candidates must be living within a commutable distance of Great Yarmouth. Requirements: Proven experience with Power...

Overview What You'll Be Doing To be effective in this role, you will provide deep product knowledge and support for our in house system Evolve, providing analysis to our development team on bugs and issues, end user support, testing and support the delivery of releases. Responsibilities How You'll Be Doing It Act as a key Evolve Platform representative, collaborating with the Solus development team and peers. Working with stakeholders on the strategy of Evolve and provide daily support. Raise concerns, risks and cyber incidents to the IT leadership team. Train business users and create training documentation.. Supporting Test Manager in testing and releases. Ensuring processes are documented and followed. Maintain excellent relationships with Evolve and users and 3rd party suppliers. Seek exposure to insurers and other industries to share learning; attend key industry events and forums. Qualifications Knowledge or experience with Agile...

Are you an application support specailist or PHP Developer looking for a fantastic opportunity with a truly employee focussed software platform in Milton Keynes (hybrid)    This well-established and highly regarded software platform headquartered in Milton Keynes are known for delivering innovative and reliable solutions to a enviable portfolio of clients. They are looking for a talented Application Support Specialist with strong PHP experience to join their dedicated team and play a pivotal role in ensuring user satisfaction and system efficiency.    The Role: As an Application Support Specialist, you will act as the primary point of contact for user support, troubleshooting issues, and providing resolutions for the platform. Your expertise in PHP will enable you to assist with technical challenges, ensuring seamless functionality and an excellent user experience.    Key Responsibilities: Provide first and second-line application support to users, diagnosing and...

Application Support Analyst - Sheffield - £34-39K The Application Support Analyst within the IT Systems Team plays a crucial role in implementing, supporting, and maintaining a wide range of applications and systems across the organisation. This role involves managing incidents and issues related to third-party applications such as Finance, Human Resources, and Customer Relationship Management (CRM) systems. The analyst will also support in-house developed applications and assist with the adoption of new tools and systems as the business evolves. In addition, the role is pivotal in ensuring the security, compliance, and confidentiality of the IT systems, ensuring adherence to data protection regulations (Data Protection Act). Key Responsibilities: Support: Provide ongoing support for primary Business Information Systems, in-house applications, and services to ensure they meet the needs of the Company. Incident Management: Respond to and resolve incidents in line with the...

Head of Application Support (IS) Location: Liverpool Hybrid: 3x on site per week Sector: End User - FMCG The Head of Application Support is responsible for overseeing the support and maintenance of all enterprise applications, ensuring their optimal performance and availability. This role requires strong leadership, technical expertise, and a deep understanding of ITIL and service management processes. As the leader of the application support and technical team, you will manage a team of application support specialists, collaborate closely with the Information Systems Director, and ensure that business-critical applications are running smoothly and efficiently. You will play a key role in solving complex issues, improving service delivery, and enhancing the overall user experience. Key Responsibilities: Lead and mentor a team of application support and technical professionals, fostering a high-performance culture. Provide direction, training, and development to team...

Application Support Team Leader – Manchester – to 47K Plus Benefits   My client is looking to recruit an experienced Application Support professional to lead and manage the Application and Database  Administration teams. ensuring seamless application performance and delivery of innovative solutions.   About the Role: As the Applications Support Team Leader, you will oversee the management of application and database services, ensuring availability, performance, and compliance with service level agreements (SLAs). Collaborating with internal teams and external service providers, you will drive process improvement, manage resource allocation, and lead service integration efforts. Your responsibilities will include: Managing the day-to-day operations of application support and database teams. Implementing IT service management best practices and ensuring system performance meets business needs. Driving proactive patch management and monitoring of application activity....

Application Support Engineer (Hybrid) - £28,000 - Hull Principal IT are working with a well-known construction management software company in Hull who provide IT services to businesses that are looking for an application support engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. Based in Hull, you'll be the go-to IT expert working alongside the Customer Service teams, using your skills to help provide 1st and 2nd line support through our helpdesk over email and telephone. Hyrbid role once appropriate training is completed, resulting in 3 days working in the office and 2 days working from home. Key Responsibilities: Initially providing non-technical user guidance which will develop into a technical role; investigating issues, running queries on the database and collating...

Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents,...

Java,Unix,SQL Application Support - Rotational Shifts (24/7) Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: DataNavigator is a dynamic product that supports banks, processors, issuers, acquirers and retail lines of business globally to obtain a real-time enterprisewide view of all transactions and consumer interactions flowing through the system. This endless stream of information has to be stored, aggregated and analyzed. DataNavigator optimizes the Transaction Research, Exception Management, ATM Management, Settlement and Reporting functions in one central location. What you will be doing: Provides technical support activities for a software production processing environment...

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: In today's highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information - What you will be doing Provides technical support activities for a software production processing environment . Installs, maintains and supports application/source code and/or its components and subsystems including third party software. Detects, diagnoses and reports related problems .Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components. Provides technical...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Provide Application support for T&M, Custody and PCM Clearing business functions. Technical support for UAT, Production and Project specific requirements. Should have knowledge of various regulatory applications used by business functions. Should be aware of regulatory applications. Key Accountabilities Provide Application support for production issues. Co-ordinate with application echo partners/vendors & bank's internal units in issue resolution in the production and UAT environment. Participate...

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Provide Application support for Secured and unsecured lending business functions. Technical support for UAT, Production and Project specific requirements. Should have knowledge of lending workflow and lending applications used by business functions. Key Accountabilities Provide Application support for production issues. Co-ordinate with application echo partners/vendors & bank's internal units in issue resolution in the production and UAT environment. Participate in project as needed. To be part of...

The Application Support Engineer for Oracle Retail will be responsible for supporting, maintaining, and ensuring the performance of Oracle Retail applications. This role will focus on resolving technical issues, optimizing system performance, and working with cross-functional teams to troubleshoot and enhance Oracle Retail modules. The role includes day-to-day system monitoring, issue resolution, and coordination of updates and patches to ensure system reliability and minimal downtime. Key Responsibilities: Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation. Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption. Perform root cause analysis to identify recurring issues and implement permanent...

Please note that this role is 100% office based. Please apply if you are local to the postcode of PO13 Permanent Role - £30,000 - £35,000 per annum. Overall Objectives: Within this role, the IT Application Support Engineer ensures the smooth operation of business-critical systems that drive the logistics and supply chain services. This role focuses on maintaining and optimising applications to support warehousing, transportation, and inventory management. The ideal candidate is a problem-solver with a solid understanding of IT systems in the logistics sector, ready to collaborate with cross-functional teams to enhance operational efficiency. Key Responsibilities: Application Support and Troubleshooting Serve as the first point of contact for application-related issues within core systems, including warehouse management systems (WMS), transportation management systems (TMS), and inventory platforms. Diagnose and resolve technical issues to minimize downtime in logistics...

Are you an Application Support Analyst looking for a highly flexible hybrid role? Are you keen to find a position that will allow you to work from home 3 days a week? Do you have experience providing 2nd Line bespoke application support? If yes, then this could be the perfect role for you… You will have the opportunity to use your strong SQL skills to diagnose and solve complex technical issue as well as configuring and monitoring software that is critical to the needs of the companies success. Exciting right? Career opportunities are endless here, as you will have the chance to work with and branch out into Development, testing and Product Management. An exciting opportunity to add a variety of skills to your CV. Role: Application Support Analyst aka 2nd Line Support, Software Support Analyst, Software Support Engineer Location: Warwick – Hybrid working – We operate a 2 day per week office working policy.  Salary: £35k - £40k base salary DOE + Awesome benefits  What’s in it...

Established in 2018, FC Global Services India LLP(First Citizens India) erstwhile SVB Global Services India LLP, is a leading destination for financial services, technology and innovative solutions. Based in Bengaluru, First Citizens India is an integral part of the enterprise Global Services' division, responsible for delivering business value to its customers and clients in the United States. We have matured significantly over the years, developing deeper domain expertise amongst our highly skilled and developed talent pool. As part of First Citizens BancShares, our India-based teams benefit from the company's over 125-year legacy and strength. We are particularly proud of our strong, relationship-driven culture, which is deeply ingrained in our talented workforce. This is evident across all the key areas of our operations including Technology, Global Operations, Finance, Cybersecurity, Risk & Compliance, and Credit Administration. We have embraced innovation and change,...

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We have a fantastic opportunity for an IT Application Support Analyst to join our team in Hoddesdon. Reporting directly to the ICT Application Team Lead, this role requires an individual who is flexible, adaptable and focused on providing excellence in Application Support. Strong technical skills and the ability to think outside of the box is essential. They will also have an ability to communicate well at all levels of the business. The ICT Application Support Analyst will be responsible for supporting our ERP solution 4PS. They will take ownership of queries, perform initial investigations & diagnosis through to fault resolution, primarily using business & process...

IT Application Support Analyst – Civil Engineering - Hertfordshire – Hybrid working - £35-40k   Overview: We are seeking an experienced and proactive IT Application Support Analyst to join a leading construction and engineering organisation based in Hertfordshire. In this role, you will be responsible for providing technical support, troubleshooting, and ensuring the smooth operation of critical business applications.   Role & Responsibilities: Serve as the primary point of contact for application support requests, ensuring timely resolution of issues Troubleshoot, diagnose, and resolve application-related problems, escalating to developers or third-party vendors as needed Monitor application performance and proactively identify areas for improvement Collaborate with cross-functional teams to implement updates, patches, and system changes Create and maintain documentation, including user guides, knowledge base articles, and troubleshooting procedures Assist in the deployment...

Applications Support Analyst Location: Manchester - Hybrid working Duration: 12 months Rate: £600.00 - £675.00 About the Role: As an Applications Support Analyst, you'll be an essential part of our Technology Applications Support Group. Working closely with colleagues from various business units, the Technology department, and our client-facing teams, you'll play a pivotal role in maintaining and supporting a blend of internally developed and third-party software applications. This dynamic environment requires quick problem-solving skills, a keen eye for detail, and the ability to manage complex issues from identification to resolution. Key Responsibilities: Provide application monitoring and support for internal technical teams, Client Support teams, external third-party support groups, and users of hosted applications. Investigate and identify the source of issues, whether they are software-related, business process-related, or usage-related, and route them to the...

Data Application Support | Nottingham | To £45k I am working with one of Nottingham's most exciting companies who are on the market for an experienced Data Application Support professional with a strong focus on Data and Scripting. This is a client who we have worked with closely for several years and seen their technical teams grow on a national and global basis. They're working on some incredibly exciting opportunities at the moment and subsequently they're looking for someone to join them in a role which has been created purely out of growth. To be successful in this role, they're looking for someone who comes from either an Application Support or Systems Analyst role who can work flexibly and provide support for our client's products and services whilst being able to work confidently with data and reporting. To be successful in this role, you will need to have experience scripting in PowerShell and/or Python, and have experience with BI tools, such as Tableaux or Microsoft...