CV-Library
Milton Keynes, Buckinghamshire
2nd Line Service Desk Engineer - Milton Keynes - £35k pa
Our Milton Keynes based MSP client are looking for a 2nd Line Service desk Engineer to join their expanding team.
Your responsibilities will be:
* Handle tasks related to installation, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops.
* Perform server OS administration.
* Work with RDS, Citrix, and Hyper-V.
* Provide support for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware.
* Administer Office365, including user account creations, Azure AD, Exchange, etc.
* Manage Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
* Handle backup technologies and antivirus/security products.
* Perform cable patching and work with remote access tools.
* Utilise ITSM tools for efficient service delivery.
It is expected that you will have at least 5 years experience working within a dynamic environment,...