288 3rd line support engineer jobs found

Job Title - 3rd Line Engineer Location - Telford (4 Days in Office, 1 Day from Home). Salary - £35,000 - £45,000 Chapman Tate Associates, in partnership with a leading Managed Service Provider (MSP) based in Telford, is seeking a skilled 3rd Line Engineer to join their dynamic team. This is a fantastic opportunity for an experienced IT professional to take the next step in their career with a company that values innovation, growth, and work-life balance. The Role: As a 3rd Line Engineer, you will play a critical role in delivering top-tier IT support and solutions to our client's diverse customer base. You'll be at the forefront of technical operations, providing expert assistance with complex issues, onboarding new clients, and ensuring the seamless integration of IT services. Key responsibilities include: * Providing 3rd line support across a wide range of technologies with a focus on Microsoft 365 (M365). * Leading customer onboarding processes, ensuring smooth...

Job Title: 3rd Line Support Engineer Location: Preston, UK Salary: £40,000 - £50,000 Are you looking to take the next step in your career and work for a company that truly values their employees? This company are an IT Service / Cloud provider based in Preston, they truly have one of the best staff development plans in the industry, and are held in high regard as one of Microsoft's top partners. The company are now looking for a 3rd Line Support Engineer, who's position will be split around 70% project work and 30% escalations from the Service Desk. As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions to our clients. You will be responsible for resolving complex IT issues, maintaining and optimizing infrastructure, and ensuring the smooth operation of our clients' IT environments. This role requires strong expertise in Azure, Office 365, and Networking, including routers, switches, and VLANs. Key Responsibilities:...

In Technology Group are supporting a Managed Service Provider recruit for an experienced 3rd line support engineer to join their team. The role will act as the escalation point for the 1st/2nd line members of the team. Providing a high-level service to their clients to ensure the continuous performance and reliability of their IT systems. KEY SKILLS & EXPERIENCE: * Extensive IT support experience * Strong communication skills, able to manage stakeholders of both a technical and non-technical background * Experience across Microsoft 365 administration, deployment and migrations; including O365, mailbox and applications * Good knowledge of MS Azure * Strong knowledge of server operating systems * Strong knowledge of Windows troubleshooting and configuration * Ideally, knowledge of networking, firewalls & VPN's Up to £40k DEO Hybrid In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

3rd Line Support Engineer - Southampton/Onsite - £40-50K Austin Fraser is currently supporting an award-winning transportation business who are looking for an experienced 3rd Line Support Engineer to join them on a permanent basis.  You will be responsible for providing Microsoft Cloud and Modern Workplace Support across the organisation. Additionally, you will be working with 3rd party providers and helping with hardware upgrades and installs.  Requirements: Proven experience in a 3rd Line Support Engineer role or similar. In-depth knowledge of Windows Server, Active Directory, Exchange, and Office 365. Modern Workplace including SharePoint and Teams.  Familiarity with Microsoft Azure.  Basic networking skills.  Location: Southampton/Onsite 5 days per week Salary: up to £50K depending on experience Interview Process: 2 stages If you meet the above criteria and would like to be considered for this position then please click apply now. Austin Fraser is committed to...

We are hiring for a 3rd Line IT Support Engineer for a leading telecoms and technology company in Kidderminster. Job Title: 3rd Line IT Support Engineer Location: Kidderminster Salary: £25,000 - £35,000 per year (dependent on experience) Benefits: Casual dress, company pension, cycle to work scheme, employee discount, free parking, health & wellbeing programme, on-site parking, private medical insurance, referral programme, work from home opportunities. Hours: Full-time, Monday-Thursday 08.45-17.30, Friday 08.45-17.00 We are recruiting for a 3rd Line IT Support Engineer for a well-established telecoms and technology company headquartered in Kidderminster. Recognised as a leader in the field, we provide exceptional 24/7 support and are a trusted supplier of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK. With around 900 passionate colleagues, we have doubled in size over the past 18 months and have plans for further growth. Our...

2nd/3rd Line Support Engineer - Sittingbourne - Up to £40,000 Opportunity: Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line support engineer who strives from a Microsoft background to join a large team. This role is a direct route into the more senior infrastructure team for my client. This is an opportunity where you will gain exposure to Networking, Server and Cloud related technologies assisting our clients technical issues. The client is seeking someone who has experience working in a 2nd to 3rd line position, work to be based in Sittingbourne on a hybrid basis. You will be a good communicator, technical proficient and be able to provide strategic guidance to clients with regard to technology and IT infrastructures and will enable major business process to change through enhancements to clients IT. You may also be called upon to provide guidance and technical expertise during design, selection, implementation, as well as technology...

Are you a technical wizard with experience in virtualization technologies? Do you have experience as a 3rd Line Support Engineer with exceptional customer service skills? Then do we have the role for you! We are currently seeking a technical superstar, ideally with a background of working within an MSP To join a dedicated and passionate team where IT is more than a service; it’s a partnership If you’re looking to take that next step in your IT career, read on to find out more! As a 3rd Line Support Engineer your responsibilities will include: * Providing technical and operation guidance to engineers, acting as a mentor/role model * Configuring and troubleshooting switches, firewalls and routers including Cisco * Advanced troubleshooting of Windows Servers and endpoints, including Windows 10/11 * Microsoft 365 administration, including Intune, MDM & Conditional Access * Working with Hyper-V and advanced TCP/IP, LAN, WAN, and VPN troubleshooting * Building strong...

3rd Line Support Engineer Onsite- Daventry £32,000- 35,000 per annum I have partnered with a large property company who are looking for an experienced Senior IT Engineer to join their helpdesk. The candidate will be responsible for IT related projects and assisting with helpdesk support; dealing with escalations from 1st and 2nd line, and acting as a mentor for more Junior engineers. Requirements: Great understanding of Windows 10/11 and Windows Servers (Apply online only) Active Directory management + deployment Experience with firewalls management Networking- DNS/DHCP, TCP/IP, LAN/WAN, VPN Virtual machine experience- Hyper-V/VMWare/Citrix management + maintenance Office 365 administration Dealing with escalations from 1st/2nd line support Involved with project based work- implementation + migration This position may also require potential visits to other client sites including Peterborough and Cardiff so a driving licence and own vehicle is essential. In Technology Group...

Job Title: 3rd Line Support Engineer Location: Preston, UK Salary: £40,000 - £50,000 Are you looking to take the next step in your career and work for a company that truly values their employees? This company are an IT Service / Cloud provider based in Preston, they truly have one of the best staff development plans in the industry, and are held in high regard as one of Microsoft's top partners. The company are now looking for a 3rd Line Support Engineer, who's position will be split around 70% project work and 30% escalations from the Service Desk. As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions to our clients. You will be responsible for resolving complex IT issues, maintaining and optimizing infrastructure, and ensuring the smooth operation of our clients' IT environments. This role requires strong expertise in Azure, Office 365, and Networking, including routers, switches, and VLANs. Key Responsibilities:...

2nd/3rd Line Technical Support Engineer Peterborough, Cambridgeshire Monday – Friday 9:00am – 5:30pm £30,000 - £36,000 Depending on Experience Benefits: 20 days holiday + 8 bank holidays, free onsite-parking, modern air-conditioned office space, opportunity for growth, relaxed and friendly team, additional annual leave with length of service. Our client based in Peterborough is seeking an experienced IT Support Engineer to join their small and friendly team. We are seeking candidates who have experience of dealing with hardware and software issues and issues escalated from the wider team. This role will be 70% office based and 30% travelling to client sites to resolve issues which cannot be resolved remotely. Duties to include We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. What our client can offer you: * Act as advisor and technical problem...

3rd Line IT Support Engineer - Dartford - £40,000 + Unbelievable Benefits! Role: 3rd Line IT Support Engineer Location: Dartford Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Kent? They work in a modern office based in Dartford with a fantastic working environment. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefits: ** Bonus Scheme ** 31 days holiday + Bank holidays ** Pension scheme ** Private Healthcare ** Working with the latest technology in the market Essential Skills: ** Windows Server ** VMWare / Hyper-V ** Office 365...

3rd Line IT Support Engineer - Bridgend - £45,000 + Unbelievable Benefits! Role: 3rd Line IT Support Engineer Location: Bridgend Salary: £35,000 - £45,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Bridgend? They work in a modern office based in Bridgend with a fantastic working environment. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Hybrid Working ** Working with the latest technology in the market ** Paid Certifications ** Much More Essential Skills: ** Windows Server ** VMWare / Hyper-V...

We are partnering with a leading textiles manufacturing company based in Gateshead, renowned for its dedication to quality and innovation. Our client is currently seeking a skilled Infrastructure Engineer to join their dynamic IT team. This role offers a hybrid working environment, allowing you to work both onsite and remotely, and involves critical 2nd and 3rd line support responsibilities to ensure the seamless operation of their IT infrastructure. Infrastructure Engineer (2nd/3rd Line Support) Newcastle/Hybrid £30,000 - £40,000 Main Duties: Provide 2nd and 3rd line technical support for IT infrastructure, resolving complex issues and ensuring minimal downtime. Manage and maintain servers, networks, and storage systems. Perform system upgrades, installations, and configurations as required. Monitor system performance and optimize for efficiency and reliability. Troubleshoot hardware, software, and network problems promptly and effectively. Collaborate closely with other IT...

3rd Line Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rd line service desk engineer to be responsible for providing all levels of technical support to remote and onsite customers. The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rd Line Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rd line engineers acting as an escalation resolution point for customers Building and maintaining good working relationships with Project Managers in order to lead on 3rd line infrastructure projects, ensuring projects are completed in line with time frames and costings Meeting with customers to understand the organisation strategy and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Answering incoming...

3rd Line IT Support Engineer - Bridgend - £45,000 + Unbelievable Benefits! Role: 3rd Line IT Support Engineer Location: Bridgend Salary: £35,000 - £45,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Bridgend? They work in a modern office based in Bridgend with a fantastic working environment. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Hybrid Working ** Working with the latest technology in the market ** Paid Certifications ** Much More Essential Skills: ** Windows Server ** VMWare / Hyper-V...

3rd Line IT Support Engineer - Bridgend - £45,000 + Unbelievable Benefits! Role: 3rd Line IT Support Engineer Location: Bridgend Salary: £35,000 - £45,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Bridgend? They work in a modern office based in Bridgend with a fantastic working environment. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Hybrid Working ** Working with the latest technology in the market ** Paid Certifications ** Much More Essential Skills: ** Windows Server ** VMWare / Hyper-V...

Join Our Team as a 3rd Line Helpdesk Engineer in Hull. Position: Senior IT Helpdesk Engineer Location: Hull Salary: Up to £50,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Provide key 3rd Line IT Support to external clientele Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. Implement security best practices and ensure compliance with industry standards and regulations. Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference....

An experienced field-based IT Support Engineer is needed to join our MSP team at Serval IT, which supports clients around the region based in Brighton / Worthing on a full-time basis.  Candidates must be good communicators, clear thinkers, and friendly people. Broad experience is valued, especially in managing IT for organisations with 25-500+ users and varying needs. Experience in delivering infrastructure changes and providing desk-side support would be an advantage, as would any experience in supporting IT for education. The work is varied and interesting, and their objective is to deliver good-quality outcomes for their clients - they use high-quality software tools to achieve that. If you've already shown your capabilities working for a single organisation, then fast-track your experience by stepping up to manage and deliver services for multiple organisations. After an initial office-based training period, the successful candidate will work from home or client sites in the...

Who are entrustIT Group Founded in 2006, entrustIT Group was formed by two brothers with extensive experience in large-scale enterprise IT. Recognising the power of technology to empower businesses of all sizes, they set out to create a tailored and accessible approach to mid-market companies.  Over the years entrustIT Group has grown and evolved significantly with the company continuing to deliver innovative solutions for a growing market.  Through acquisition entrustIT Group today comprises of a network of three core businesses now spanning the South and Southeast. This enables us to seamlessly unite the nurturing support of local presences with the collective expertise of a Group entity.   Role in Brief Based at our East Grinstead office the role will involve supporting customer infrastructures for multiple clients across the region. The role involves using high quality tools, working in an office-based team, addressing varied customer technology challenges with a focus on...

IT Support Engineer Hull Up to £30,000 + Excellent Prospects CV Screen is recruiting for an IT Support Engineer for a well-established company. The role is hybrid with ideally three to four days a week in the office in Hull and a salary of up to £30,000 is available. You will need a full driving license and access to own transport. This is a great role for candidates seeking to make an immediate impact to an organisation. ROLE DETAILS Your role as IT Support Engineer will sit within the Technical Services team, the successful candidate will be innovative, collaborative and driven and ultimately responsible for providing 3rd line ICT support to the business. Working to ITIL principles, the successful candidate will be working with all infrastructure servers and services and assist with monitoring all to ensure a high level of support and continued operational effectiveness for all users. DUTIES & RESPONSIBILTIES: -          Perform in-depth diagnostic tests and...

Infrastructure Cloud Architect (Remote, UK) – Up to £48k Location: Full-time remote with occasional travel to clients’ sites (Once a quarter) Salary: Up to £48k per annum plus bonuses and exceptional benefits. Are you an experienced and ambitious Cloud Infrastructure engineer with a passion for technology and a strong background in cloud and on-premise solutions? We are looking for a Senior Solution Architect to join our Technical Services Team. This is a full-time, home-based role, with occasional meetings in Bournemouth and travel to client sites. Key Responsibilities: * Lead the deployment and customisation of cloud solutions. * Support the sales process by matching hospitality products to customer needs. * Manage change requests for existing cloud infrastructure. * Provide escalation support for managed services, projects, and field engineering teams. * Develop and maintain technical documentation and internal training sessions. * Maintain key partner...

3rd Line Support Engineer Onsite- Daventry £32,000- 35,000 per annum I have partnered with a large property company who are looking for an experienced Senior IT Engineer to join their helpdesk. The candidate will be responsible for IT related projects and assisting with helpdesk support; dealing with escalations from 1st and 2nd line, and acting as a mentor for more Junior engineers. Requirements: Great understanding of Windows 10/11 and Windows Servers (Apply online only) Active Directory management + deployment Experience with firewalls management Networking- DNS/DHCP, TCP/IP, LAN/WAN, VPN Virtual machine experience- Hyper-V/VMWare/Citrix management + maintenance Office 365 administration Dealing with escalations from 1st/2nd line support Involved with project based work- implementation + migration This position may also require potential visits to other client sites including Peterborough and Cardiff so a driving licence and own vehicle is essential. In Technology Group...

Role: Unix Engineer Salary: Up to £55,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be sponsored through the process if this is not in place already. You will be a confident Unix Engineer with experience to a 2nd/3rd line support level. You will be supporting on a large MOD project. Essential experience required for the Unix Engineer role; + Oracle + Unix + Solaris + VMWare If you are interested in discussing this Unix Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment business for this role

Role: Linux Engineer Salary: Up to £55,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be sponsored through the process if this is not in place already. You will be a confident Linux/ Unix Engineer with experience to a 2nd/3rd line support level. You will be supporting on a large MOD project. Essential experience required for the Unix Engineer role; + Oracle + Unix + Solaris + VMWare If you are interested in discussing this Linux Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment business for this role