295 3rd line it support jobs found

IT Project / 3rd Line IT Support Engineer - £40,000 - Ringwood - Great Opportunity! Role: IT Project / 3rd Line IT Support Engineer Location: Ringwood Salary: £36,000 - £40,000 + Great Opportunity! Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking. * 20 days holidays + Bank holidays. * Holiday allowance rising with length of service. * Company Pension scheme. * Company- wide Bonus Schemes. * Use of company vehicle where appropriate * Staff chill space with dart board, sofa, TV, games & refrigerator. * Staff social events. Responsibilities: * Delivering single day projects and providing support on escalated tickets from the support desk. *...

IT Project / 3rd Line IT Support Engineer - £40,000 - Ringwood - Great Opportunity! Role: IT Project / 3rd Line IT Support Engineer Location: Ringwood Salary: £36,000 - £40,000 + Great Opportunity! Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking. * 20 days holidays + Bank holidays. * Holiday allowance rising with length of service. * Company Pension scheme. * Company- wide Bonus Schemes. * Use of company vehicle where appropriate * Staff chill space with dart board, sofa, TV, games & refrigerator. * Staff social events. Responsibilities: * Delivering single day projects and providing support on escalated tickets from the support desk. *...

IT Project / 3rd Line IT Support Engineer - £40,000 - Ringwood - Great Opportunity! Role: IT Project / 3rd Line IT Support Engineer Location: Ringwood Salary: £36,000 - £40,000 + Great Opportunity! Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking. * 20 days holidays + Bank holidays. * Holiday allowance rising with length of service. * Company Pension scheme. * Company- wide Bonus Schemes. * Use of company vehicle where appropriate * Staff chill space with dart board, sofa, TV, games & refrigerator. * Staff social events. Responsibilities: * Delivering single day projects and providing support on escalated tickets from the support desk. *...

IT Project / 3rd Line IT Support Engineer - £40,000 - Ringwood - Great Opportunity! Role: IT Project / 3rd Line IT Support Engineer Location: Ringwood Salary: £36,000 - £40,000 + Great Opportunity! Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking. * 20 days holidays + Bank holidays. * Holiday allowance rising with length of service. * Company Pension scheme. * Company- wide Bonus Schemes. * Use of company vehicle where appropriate * Staff chill space with dart board, sofa, TV, games & refrigerator. * Staff social events. Responsibilities: * Delivering single day projects and providing support on escalated tickets from the support desk. *...

Job Title: 3rd Line Network Engineer Location: Gloucester Salary: Up to £45,000 + Benefits Are you an experienced Network Engineer looking to take the next step in your career? We have an exciting opportunity for a 3rd Line Network Engineer to join a growing firm in Gloucester, offering up to £45,000 per year with excellent growth potential. Key Responsibilities: Provide 3rd line support for complex network issues across LAN/WAN, firewalls, and VPNs. Troubleshoot and resolve high-level networking problems, ensuring system reliability and performance. Maintain and manage network security, monitoring, and optimisation. Collaborate with other IT teams and departments to deliver seamless network services and upgrades. Mentor and support junior engineers, contributing to a collaborative and learning-focused environment. Key Skills: Strong experience with Cisco/Juniper routers and switches. Proficiency in configuring firewalls (Cisco ASA, Fortinet, Palo Alto, etc.) and VPN...

Job Summary: We are seeking an experienced 3rd Line IT Technical Support Engineer with strong Azure skills to join our dynamic IT team. The ideal candidate will be responsible for providing technical support, managing complex IT issues, and ensuring the smooth operation of our IT infrastructure. This role will also involve implementing and maintaining robust cyber security measures to protect our systems and data. Key Responsibilities: Must be 'hands-on', no job too small. Provide 2nd and 3rd line support for IT infrastructure, including servers, networks, and cloud services. Troubleshoot and resolve complex technical issues escalated from 1st and 2nd line support teams. Implement and manage Azure services such as Entra, Conditional Access, and Enterprise Applications. Manage and support SharePoint and Intune environments. Monitor system performance and ensure high availability and reliability of IT services. Collaborate with other IT teams to design and implement IT...

Job Summary: We are seeking an experienced 3rd Line IT Technical Support Engineer with strong Azure skills to join our dynamic IT team. The ideal candidate will be responsible for providing technical support, managing complex IT issues, and ensuring the smooth operation of our IT infrastructure. This role will also involve implementing and maintaining robust cyber security measures to protect our systems and data. Key Responsibilities: Must be 'hands-on', no job too small. Provide 2nd and 3rd line support for IT infrastructure, including servers, networks, and cloud services. Troubleshoot and resolve complex technical issues escalated from 1st and 2nd line support teams. Implement and manage Azure services such as Entra, Conditional Access, and Enterprise Applications. Manage and support SharePoint and Intune environments. Monitor system performance and ensure high availability and reliability of IT services. Collaborate with other IT teams to design and implement IT...

Are you an experienced IT Infrastructure Engineer or systems administrator, looking for that next step in your career? Are you keen to join a company working on some exciting IT Infrastructure upgrade projects? Are you keen to get heavily involved in ensuring the business IT estate is consistently performing to meet the business goals? If yes, this is the role for you.  You will be responsible for the implementation, and maintenance of the companies, network, servers, virtualization, cloud technologies and wider IT Security. The Infrastructure Engineer will also work closely with wider stakeholders and the wider IT Service delivery team, determining what the business needs from technology. You will then work with your team to drive continuous improvement across the IT Infrastructure estate. Sound like something you are keen to be part of? Role: IT Infrastructure Engineer, Infrastructure Engineer, Systems Administrator, IT Support Engineer, 3rd Line IT Support   Location: Oxford...

Title: 2nd/3rd Line Support Engineer - Manchester Introductory Paragraph: Our client is seeking a skilled 2nd/3rd line engineer with strong Azure skills to provide technical support and manage complex IT issues. The successful candidate will be responsible for ensuring the smooth operation of our IT infrastructure on a contract basis, based in Manchester. Key Responsibilities: - Provide 2nd and 3rd line IT support for servers, networks, and cloud services, ensuring high availability and reliability. - Troubleshoot and resolve complex technical issues, collaborating with IT teams to implement solutions. - Implement and manage Azure services, and support SharePoint and Intune environments. - Develop and maintain technical documentation, including system configurations and troubleshooting guides. - Implement and maintain cyber security measures, managing security incidents and ensuring compliance with industry standards. Required Skills and Knowledge: - Proven experience in 3rd...

Are you an experience IT Service Desk professional looking for your next career move? Are you keen to manage a fast-paced IT Service Desk team? We are looking for an experienced Service Desk Manager to come in and oversee the day-to-day operations of the companies IT Service Desk. You will work with your IT Support team to ensure that services are provided efficiently and effectively, ensuring SLA’s are met so the wider business can achieve company goals. This is a fast-paced role that will provide you with full autonomy over driving continuous improvement and implementing ITIL best practise across your team. Role: IT Service Desk Manager aka IT Support Manager, Senior IT Service Desk Engineer, 3rd Line IT Support, Lead Service Desk Engineer  Location: Westbury, Wiltshire  Salary: £40k-£45k base salary plus great benefits What you will bring to the table: You will have previous experience leading or managing a busy team of service desk or IT Support individuals, ensuring that...

Job Title: 2nd/3rd Line Support Engineer Location: Oxford (hybrid) Industry: Managed Service Provider (MSP) Salary: £36,000- 40,000 per annum About the Role: We are currently recruiting for an experienced 2nd/3rd Line Support Engineer to join a dynamic and fast-paced Managed Service Provider (MSP) based in Oxford, supporting SMEs. This is an exciting opportunity to further your IT career by working with a broad range of clients across multiple sectors, handling more complex technical issues, and playing a key role in supporting day-to-day IT operations. As a 2nd Line Support Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of hardware and software issues. This role requires strong problem-solving skills, a passion for customer service, and the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Escalated Support: Provide 2nd line technical...

Junior IT Support Engineer - Worthing - £26,000 - Great Opportunity! Role: Junior IT Support Engineer Areas: Worthing Salary: £24,000 - £26,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Worthing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * MDM Intune * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at...

Senior IT Project Engineer - £45,000 - Bridgend - Great Opportunity! Role: Senior IT Project Engineer Location: Bridgend Salary: £40,000 - £45,000 + Car Allowance Interviewing Immediately - Apply Now My client's are looking for an experienced IT Project Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: * On-site parking * 22 days holidays + Bank holidays * Holiday allowance rising with length of service. * Company Pension scheme * Car Allowance * Paid Certifications * Staff social events * Work from home when project requirements allow Responsibilities: * Execute hands-on installation and configuration of complex IT projects, including server migrations, networking setups, and cloud-based solutions as designed by our Technical Solutions Architects. * Carry out Azure migrations,...

Role: Trust IT Manager Location: Leeds Salary: £37 - £42k Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Travel Card Role summary: As Trust IT Manager you will be responsible for the management, installation, maintenance, availability, and security of the schools' ICT network as well as working closely with the Senior Leadership Team to help develop the IT across the school and help put plans in place for projects. You must be dedicated to delivering the support service in a manner that embraces our company values. It is your job to facilitate communication between your school and keep up to date with what services the company can offer, and manage the accounts of your customers. The successful candidate will be responsible for monitoring, maintaining, developing and managing a wide range of IT Systems across a schools Infrastructure, Responsibilities include: Managing...

Job Title: 3rd Line Support Engineer Location: Maldon, Essex Salary: Up to £45,000 per annum Are you a seasoned IT professional with 10+ years of experience and advanced expertise in Microsoft technologies? My client are seeking a 3rd Line Support Engineer to tackle complex technical challenges, lead critical IT projects, and play a key role in shaping IT infrastructure. Key Responsibilities Provide expert resolution for escalated 3rd line support issues. Design, implement, and oversee server migrations and system upgrades. Administer and optimize Windows Server, Active Directory, and Microsoft 365 environments. Manage advanced networking configurations and virtualization platforms (e.g., VMware, Hyper-V). Lead IT security, compliance, and performance initiatives. Requirements 10+ years of proven IT support experience, with advanced expertise in Microsoft ecosystems. Deep understanding of networking, virtualization, and system security best practices. Relevant...

1st Line IT Support Engineer Ripley (Office Based) £26,000 - £30,000 - plus £1,200 Bonus, Medicash cashback plan, cycle to work scheme, pension contribution match up to 7% Exciting opportunity for an ambitious IT Support Engineer. This is the perfect role for an individual at the start of their career who is looking for training and progression. You will be working for a well-established and international building materials specialist, supporting internal IT queries. In this role you will providing technical support for hardware, software, and network issues. You will manage the setup of new users using systems like Active Directory and Azure. Escalating unresolved or complex issues when needed. The ideal candidate will have either experience in a 1st line/IT support position, or will be a recent graduate in Networking, Cyber Security, Computer Science or similar. You will be familiar with VMware, Azure, Active Directory and Microsoft packages. You will have a friendly and...

3rd Line IT Engineer to a small, busy and personable team, this position is paying an annual salary of £30,000 - £50,000. Working hours are Monday - Friday 9:00 - 5:30pm. Duties: Providing technical support to clients by phone, email and on - site visits Troubleshoot, diagnose and resolve hardware and software issues Conduct regular maintenance tasks Work as part of a team and alongside other departments to contribute to ongoing service enhancements All other relevant tasks Benefits: £30,000 - £50,000 per annum 20 days holiday (3-5 days to be held back for Christmas shutdown) + Bank Holidays Pension Experience required: Must have a full UK driving licence to be able to travel to client sites when needed Managed Service Provider experience Technical proficiency across: Windows server (including Active Directory, DNS & DHCP) Microsoft 365 Windows 10/11 Networking concepts (TCP/IP, DNS, DHCP, VLANs & VPNs) Experienced firewall knowledge form setup through to...

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: • Work directly with DCM/ Technical Lead in China/Pune, London & Canada to implement functional and data requirements. • Implement solution to meet user requirements within the parameters of the application....

Looking for a role where you can be involved in shaping the strategy of IT systems for a growing Cambridge business? Excitingly, the environment is fast paced, supports new ideas and will encourage someone who wants to take ownership and drive technology forward. This IT Business Systems Analyst role offers a great deal of autonomy, training and support when needed, as well as the opportunity for the role to become broader as the company grows. The scope of the role is varied and will include: Ensure robust and high performing IT systems are in place. Maintain and upgrade systems. Internal responsibility for company's Finance, HR and business systems. Identify, propose, prioiritise and implement improvement opportunities. Evaluate IT risks and develop remediation plans, system documentation, BIA and continuity planning. Responsibility for ensuring systems are fit for purpose. Be the point of escalation for all technical issues for business systems. Delivering comprehensive 1st,...

Join a UK-based MSP/MSSP, passionate about delivering exceptional IT services and solutions. With a team which thrives on collaboration, innovation, and ensuring their clients succeed through technology. As a part of the team, you’ll work in a fast-paced, engaging environment where you’ll have the opportunity to grow your skills and advance your career. Overview Are you a driven 2nd Line Support Engineer looking to join a dynamic Service Desk team. The successful candidate will work alongside other Service Desk members to provide advanced technical support to clients, resolving escalated incidents and ensuring seamless IT operations for businesses of all sizes. This role is ideal for an engineer with a passion for troubleshooting, delivering outstanding customer service, and working with a variety of technologies in a fast-paced MSP/MSSP environment. Key Responsibilities Incident and Service Request Management * Act as a primary escalation point for 1st Line Support...

Our client is a nationally recognised leader in IT support services and managed services, with multiple awards for excellence. Due to growth and expansion, they are looking to recruit a Senior Engineer with a strong technical background in 2nd/3rd line support. You will be responsible for the following: * Provide 2nd/3rd line support for desktop, server, and network issues. * Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. * Manage and maintain client IT infrastructures, including servers, networks, and applications. * Monitor system performance and reliability, implementing necessary updates and patches. * Assist with the planning and implementation of various IT projects including client migrations. What we are looking for: * Strong knowledge of Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams,...

Global IT Organisation is hiring for a 3rd Line Support Network Engineer for their team based in Basingstoke. This role requires 5 days onsite and SC and DV Clearance. Salary ranges between £42K - £56K + Bonus + Benefits. They are hiring for an experienced 3rd Line Network Engineer to support our clients on a large MOD project. You will have a solid background in Network Security including Firewalls. Skills required for this role: - Cisco and Fortinet experience - Understanding of OSPF, EIGRP and BGP routing protocols. - 3rd line Troubleshooting and support experience **SC and DV Clearance is required for this role** Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds

Service and Operations Analyst Newark (Hybrid Working), Full Time, Permanent £26,000 to £28,000 plus Benefits We are please to be working with our global client who is looking for a Service and Operations Analyst to join there existing IT infrastructure team. The Role This is a fantastic opportunity to join a global, manufacturing Company as their Service and Operations Analyst on a full time, permanent basis. The Service and Operations Analyst will ensure the reliability, integrity, and efficiency of our clients IT infrastructure and backup systems. Key Duties * Manage and monitor back up systems, troubleshoot issues and coordinate with 2nd line and 3rd Line Technicians to ensure the integrity of back up media. * Monitor infrastructure and provide 1st support while maintaining Azure and Microsoft 365 systems. * Schedule changes using JAMs scheduler including managing RAS (ERP System). * Application and system management, leaning and maintaining various applications...

Your Role and Responsibilities The OpenShift Sales Specialist for AI assumes a pivotal role in providing expert sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat OpenShift AI (RHOAI) in India. This role involves leveraging AI strategically to help our customers make the most of their unique data, giving them a competitive edge. It includes tasks like training, building, and managing AI models to achieve significant business outcomes. The successful candidate must possess a unique blend of domain expertise, adept relationship management, and technical prowess to bolster sales initiatives effectively. The ideal candidate will boast a track record of leadership in steering successful AI initiatives within enterprise settings, whether through direct sales, ownership as a product lead/technical expert, or engagement in consulting projects. Demonstrating the ability to usher these initiatives into production while showcasing tangible business...