3350 2nd line it engineer jobs found

Role: 1st/2nd Line IT Engineer Location: North West Salary: up to £25,000 DOE Work Structure: Remote Our client, a leading construction and engineering firm are expanding their team due to requiring additional resources to help deal with demands of the business. They are looking for a 1st/2nd Line IT Engineer who are happy to work fully remote, with occasional office visits (nationwide) every 3-4 months. Please note you must have a driving licence and own vehicle to be considered due to the occasional office visits. Responsibilities: Provide 1st and 2nd Line IT Support to an internal user base of around 300+ Log, triage and resolve incoming tickets remotely via email, phone and remote desktop Software support including installation Device builds and configurations Manage user accounts, giving access and permissions where necessary Ensuring efficient running's of all IT equipmentTechnical Skillset: Active Directory / Group Policies Microsoft Office Suite (Teams, OneDrive,...

Role: 2nd Line IT Engineer Location: Manchester Salary: £32,000 Role Overview: My client is seeking a skilled IT professional to join their team as a 2nd Line Support Engineer. In this role, you will leverage your technical expertise to efficiently resolve IT issues for users, serving as the key escalation point for all incidents, requests, and queries that cannot be addressed at the 1st Line level. Demonstrated experience in troubleshooting and problem resolution is essential. Key Responsibilities: * Provide 2nd and 3rd line support to our 700-user base, acting as the bridge between the Service Desk and 3rd Level support teams. * Deliver desktop support to users within the office environment. * Handle 1st Line support via telephone, email, and in-person as needed. * Contribute to and maintain the IT Knowledge Base to assist the Service Desk team. * Build, configure, and support IT user assets, including laptops, iPhones, and desktops. * Serve as a subject matter expert for...

Role: 2nd Line IT Engineer Location: Liverpool Salary: £32,000 My client is seeking a dedicated 2nd Line Support Engineer to join their team. This office-based role (with the flexibility to work from home 1-2 days per week) involves collaborating with the helpdesk team to provide expert solutions for escalated technical issues and delivering top-tier technical support. Key Responsibilities: * Serve as the primary contact for incoming Service Desk calls, working closely with IT Support members across various sites to manage 1st and 2nd line incidents and requests. * Support and troubleshoot a range of technologies including desktop applications, Windows 7 & 10, virtualisation (VMWare), Office 365, Windows Server, Active Directory (AD), and networking components such as TCP/IP and firewalls. * Take ownership of escalated issues from 1st and 2nd line support, ensuring timely resolution within service level agreements (SLAs). * Investigate and resolve configuration and deployment...

2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Areas: Lancing Salary: £27,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * Microsoft Office - Outlook, Word, Excel * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your...

IT Service Desk 2nd / 3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience.  You will play a crucial role in maintaining and enhancing the IT infrastructure, ensuring optimal performance and reliability.  This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent...

Job Title: 2nd Line IT Support Engineer Location: Cardiff (Hybrid - 3 days in office) Salary: Up to £32,000 per annum About the Role: We are looking for a talented 2nd Line IT Support Engineer to join a dynamic team at a local Managed Service Provider in Cardiff. This hybrid role offers a balance of home working and office-based support, with 3 days per week spent at the Cardiff office. As a 2nd Line IT Support Engineer, you will be a key part of our technical support team, providing top-notch support and solutions to a range of clients. Your expertise will help resolve escalated issues, ensuring smooth and efficient IT operations. This is an excellent opportunity for someone looking to advance their skills in a supportive and growth-focused environment. Key Responsibilities: Provide 2nd line support for a range of hardware and software issues. Troubleshoot and resolve technical issues, both remotely and on-site. Escalate complex issues to 3rd line support when...

IT Support Engineer 2nd / 3rd Line Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT Support and Services provider based in Chester. What’s on offer? • Mobile phone • Company bonus scheme • Optional company car can be provided as a percentage of salary • Holidays start at 20 days plus Bank Holidays PLUS 1 extra day for each year served after the 1st 3Years! • Christmas bonus, additional staff bonus provided every year • Flexible working, to be discussed (Generally 3 days office based / 2 days WFH Helpdesk) • Great working environment, relaxed culture, air-conditioned offices, workshop and kitchen facilities • Onsite parking available immediately outside our offices • Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd / 3rd Line - The...

2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role: 2nd Line IT Support Engineer Areas: Crawley Salary: £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * Microsoft Office - Outlook, Word, Excel * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking * Virtualisation Benefits: * Paid Certifications * Hybrid Working * Healthcare * Pension * Free Parking * Social Events The client is looking to fill this opportunity...

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed. Please do not waste anytime and apply right now! Skillset: ** Windows Server - up to 2022 ** Active Directory ** Office 365 ** DNS/DHCP ** Azure AD...

1st/2nd Line IT Support Engineer Our Client is currently looking for looking for a dynamic 1st/2nd Line IT Support Engineer to join their IT team. You will provide essential technical support to our clients, ensuring smooth operations and minimal disruptions. The ideal candidate will have strong troubleshooting skills and a passion for delivering excellent customer service. Key Responsibilities: Provide 1st and 2nd line IT support to end-users. Install and configure Windows 10 operating systems. Perform PC hardware repairs and maintenance. Troubleshoot and resolve issues with Office 365 applications (2013 version). Manage and maintain Active Directory and Exchange environments. Provide support for MacOS users. Assist with the setup, installation, and configuration of systems and software. Document issues, resolutions, and processes in the support ticketing system.Desirable Skills: Exposure to Microsoft Server Operating Systems. Familiarity with CompTIA A+ certifications or...

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed. Please do not waste anytime and apply right now! Skillset: ** Windows Server - up to 2022 ** Active Directory ** Office 365 ** DNS/DHCP ** Azure AD...

2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role: 2nd Line IT Support Engineer Areas: Crawley Salary: £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * Microsoft Office - Outlook, Word, Excel * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking * Virtualisation Benefits: * Paid Certifications * Hybrid Working * Healthcare * Pension * Free Parking * Social Events The client is looking to fill this opportunity...

Job Opportunity: 2nd/3rd line IT Engineer Location: Birmingham Salary: £35,000 Are you a skilled IT professional passionate about delivering outstanding technical support? Join our dynamic team as a Service Desk Analyst/Engineer, where you'll play a critical role in providing 2nd and 3rd line support for IT and Communications. Be part of a service-oriented team, troubleshoot technical issues, and contribute to maintaining a seamless IT experience for on-site and remote users. Key Responsibilities: Provide expert 2nd and 3rd line support for technical issues, both on-site and remote. Troubleshoot and resolve networking tasks, escalating issues when necessary. Configure and deploy hardware/software, maintain systems, and support printers/scanners. Manage Active Directory and Exchange user accounts, file security, and backups. Work on implementation projects for new technologies and assist in end-user training. What We're Looking For: ITIL v3-4 Foundation and experience in an...

We have an excellent opportunity for a 2nd Line IT Support Engineer to join our client in Norwich (NR4). MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and succeed. The company has a very strong reputation in retaining their employees, due to their excellent culture and progression opportunities. We are searching for a talented 2nd Line IT Support Engineer to be based on-site, just outside of Tuckswood. 2nd Line IT Support Engineer – Primary Activities: * Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix * Incident and problem management – taking over from 1st line engineers where escalation is required * Provide exceptional service support to internal and external...

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed. Please do not waste anytime and apply right now! Skillset: ** Windows Server - up to 2022 ** Active Directory ** Office 365 ** DNS/DHCP ** Azure AD...

2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role: 2nd Line IT Support Engineer Areas: Crawley Salary: £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * Microsoft Office - Outlook, Word, Excel * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking * Virtualisation Benefits: * Paid Certifications * Hybrid Working * Healthcare * Pension * Free Parking * Social Events The client is looking to fill this opportunity...

2nd Line IT Support Engineer Milton Keynes – Field work required Up to £35,000 + £4,000 car allowance VIQU have partnered with a Managed Service Provider who specialise in IT support, cloud services, cybersecurity, telephony, managed print services, and Office 365 implementations. They are seeking a 2nd Line IT Support Engineer to provide deskside and remote second-line technical support and maintenance on-site for their clients across Herts/Beds/Bucks and London. Please note: this role will be based from the office in Milton Keynes 1-2 days per week, 2-3 days will be onsite with clients in the above locations, and one day will be working from home. You do get a car allowance and a fuel card for the travel required. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years minimum in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft operating systems. Experience working in an MSP or prior...

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed. Please do not waste anytime and apply right now! Skillset: ** Windows Server - up to 2022 ** Active Directory ** Office 365 ** DNS/DHCP ** Azure AD...

2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role: 2nd Line IT Support Engineer Areas: Crawley Salary: £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * Microsoft Office - Outlook, Word, Excel * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking * Virtualisation Benefits: * Paid Certifications * Hybrid Working * Healthcare * Pension * Free Parking * Social Events The client is looking to fill this opportunity...

Time Appointments are working on behalf of a successful IT Support Service Business, who are currently recruiting for an experienced 2nd-3rd Line IT Engineer. This is a fantastic opportunity for someone looking to better their career within the industry. Duties & Responsibilities: * Monitoring real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. * Supporting and maintaining the infrastructure of a Microsoft Hyper-V environment, including VM’s, SAN solutions and system applications. * Completing system checks that include hardware, performance, configuration, asset inventory and database backups. * Conducting the planning, testing, installation, and rollout of system updates. * Investigating, troubleshooting, and resolving system faults that fall under 3rd line support tasks, and liaising with software/hardware suppliers to resolve issues * Providing timely and accurate remote...

2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role: 2nd Line IT Support Engineer Areas: Crawley Salary: £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: * Microsoft Office - Outlook, Word, Excel * Windows Desktop OS * Office 365 * Windows Server * Azure AD * Networking * Virtualisation Benefits: * Paid Certifications * Hybrid Working * Healthcare * Pension * Free Parking * Social Events The client is looking to fill this opportunity...

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed. Please do not waste anytime and apply right now! Skillset: ** Windows Server - up to 2022 ** Active Directory ** Office 365 ** DNS/DHCP ** Azure AD...

Job Title: 2nd Line IT Engineer Location: Birmingham Salary: £35,000 per annum Are you a skilled IT Engineer looking to take your career to the next level? We're searching for an experienced 2nd/3rd Line Engineer to join a dynamic team and play a crucial role in delivering top-tier technical support. Key Responsibilities: Provide 2nd line support for complex technical issues Troubleshoot and resolve a range of IT problems, including servers, networks, and desktop environments Collaborate with clients and team members to identify and solve technical challenges Support infrastructure projects and IT system improvements Maintain security protocols and ensure systems are compliantKey Skills Required: Windows Infrastructure: Strong knowledge of Windows Server (2016/2019), Active Directory (user/group management, GPO), and troubleshooting Windows 10/11 environments Office 365 & Exchange: Experience with Office 365 admin portal, mailbox management, and resolving issues with...

Role: Level 2 IT Engineer (remote) Location: Manchester Salary: £28,000 - £35,000 (DOE) I am working on an exciting new opportunity with my client. We are looking for a keen and driven 2nd Line IT Engineer to join the rapidly growing and dynamic team in Manchester. This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 & Applications Windows Server Azure AD / AWS Networking - Firewalls, Routing, Switches etc Virtualisation - VMware, Hyper-V, CitrixBenefits: Paid Certifications Remote Working Healthcare Pension Free Parking Social EventsPlease note - There will be occasional visits to their Crawley office, you must...