Jun 20, 2024

IT Manager (Infrastructure)

  • Infosys Limited
  • Chennai, Tamil Nadu, India
Information Technology Management Restaurant-Food Service

Job Description

Responsibilities

•In-depth knowledge of core IT infrastructure: Networks, servers, storage, and virtualization technologies.
•IT Service Management (ITSM) expertise: Demonstrate proficiency in frameworks like ITIL , Incident, Request, and Change Management. for effective IT service delivery.
•Windows domain & Cloud Proficiency: Possess a Strong knowledge on Active directory, SCCM, AV, VM & Azure.
•Network Proficiency: Possess a strong understanding of network concepts, protocols, and hands-on experience with network equipment (switches, routers, firewalls).
•Problem Solving skill: Diagnose and resolve IT issues efficiently.
•Project management: Plan, execute, and monitor IT projects effectively.
•Customer-centric: Understand customer needs and ensure high service levels for maximum satisfaction.
•Resource management: Allocate resources, including staff scheduling, to optimize IT goals.
•Communication: Effectively communicate technical concepts to both technical and non-technical audiences.
•Team leader: Motivate and mentor a team of IT professionals.
•Compliance: Ensure IT operations adhere to relevant regulations and standards through internal and external audits.
•Vendor management expertise: Manage relationships with IT vendors effectively.
•Data analysis skills: Interpret data to identify trends and make informed decisions.
•Asset lifecycle management experience: Proven ability to manage the lifecycle of IT assets.

Preferred Skills:

Technology->Infrastructure-Server Administration->Active Directory,Technology->Virtualization->Database Virtualization,Technology->Networking Monitoring->Cisco Network Management