SS CORP SVCS MUMBAI PVT LTD India
Provide implementation and support services to internal users on various Straight-thru-Processing (STP) applications (IMS Enterprise). Assist in the analysis of current processes and recommend solutions and improved processes; act as subject matter expert on impact of systems changes to business processes. Participate in reviewing specifications, and developing rollout, transition and implementation plans and procedures. Coordinate training and documentation of new functionality. Provides initial help desk support as part of rollout process and actively participates in all meetings with Project Team members and User groups. Actively complete all Release documentation and checkout processes, including weekend releases.