Amazon

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration...

Are you passionate about executing customer-centric solutions that drive measurable results with global impact? Do you like to dive deep to understand problems? Does working with diverse teams, geographies, and cultures sound exciting to you? If so, the WWCP Hercules team is looking for a highly skilled and motivated individual who can develop and apply domain/process expertise, deploy data visualization, manage stakeholders and provide analytical solutions to answer queries. Key job responsibilities • Understand the various operations across the team. • Manage high severity requests by collaborating with different teams to mitigate risks to business, customer experience and associate experience. • Execute high impact mitigation actions using various tools. • Work closely with product teams and align them with respect to your focus area. • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into an actionable format. •...

Job Description Are you interested in applying your strong quantitative analysis and big data skills to world-changing problems? Are you interested in driving the development of methods, models and systems for capacity planning, transportation and fulfillment network? If so, then this is the job for you. Our team is responsible for creating core analytics tech capabilities, platforms development and data engineering. We develop scalable analytics applications and research modeling to optimize operation processes. We standardize and optimize data sources and visualization efforts across geographies, builds up and maintains the online BI services and data mart. You will work with professional software development managers, data engineers, scientists, business intelligence engineers and product managers using rigorous quantitative approaches to ensure high quality data tech products for our customers around the world, including India, Australia, Brazil, Mexico, Singapore and Middle...

Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand problems? Imagine collaborating with diverse teams from around the world, bringing unique perspectives together to drive meaningful change? If so, the WWCP Hercules team is looking for a highly skilled and motivated individual who can develop and apply domain/process expertise, deploy data visualization, manage stakeholders and provide analytical solutions to answer queries. This is YOUR opportunity to be a vital part of a dynamic team, shaping the future of customer engagement on a global scale. Key job responsibilities • Understand the various operations across the team. • Manage high severity requests by collaborating with different teams to mitigate risks to business, customer experience and associate experience. • Execute high impact mitigation actions using various tools. • Work closely with product teams and align...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration...

Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand problems? Imagine collaborating with diverse teams from around the world, bringing unique perspectives together to drive meaningful change? If so, the WWCP Hercules team is looking for a highly skilled and motivated individual who can develop and apply domain/process expertise, deploy data visualization, manage stakeholders and provide analytical solutions to answer queries. This is YOUR opportunity to be a vital part of a dynamic team, shaping the future of customer engagement on a global scale. Key job responsibilities • Understand the various operations across the team. • Manage high severity requests by collaborating with different teams to mitigate risks to business, customer experience and associate experience. • Execute high impact mitigation actions using various tools. • Work closely with product teams and align...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and Labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and Labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

Do you want to work on cutting edge technology, solve new problems that didn't exist before, and have the ability to see the impact of your contributions? Amazon is growing, and so is our team, looking for SDE who moves fast, is capable of cracking and solving complex problems, and has a strong will to get things done. SDEs at Amazon work on real world problems on a global scale, own their systems end to end and influence the direction of our technology that impacts hundreds of millions customers around the world. As SDE you are expected to design flexible and scalable solutions, and work on some of the most complex challenges in large-scale computing by utilizing your skills in data structures, algorithms, and object oriented programming. Value Added Services Tech team in Hyderabad, India is developing a services platform which will make it possible to sell services with the same degree of convenience and flexibility we sell products. We are looking to hire smart and highly...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and Labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

"Do you want to make a major impact in next 1 year?" "Do you want to build new products from scratch?" "Do you like startup culture?" If yes, then this might be right opportunity for you. We are Lockers team! We solve the problem of package delivery to customers. A lot of time Amazon customers have to go through hassles of coordinating delivery time with carriers and are not able to receive their packages. We solve this problem for them. We allow customer to get their package (and do their returns) when and where they want. In other words, we make the package delivery asynchronous in nature. Is that an important problem? Draw a comparison with how messaging solutions like AWS SQS / JMS are critical part of tech architecture, the same way we are becoming important to package delivery. We have been in existence for last 8 years, have a network of 10K lockers in 12+ countries, and deliver millions of package a month. However, we still call ourselves a startup. This is because of...

Basic qualifications JOB DESCRIPTION:- • \tMaintain accurate headcount and other HR reports • \tEngage with employees to ensure higher morale and productivity • \tProactive sensing of ER issues • \tGrievance Handling • \tHRIS • \tPayroll • \tCo-rdination with Recruitment and ERC Team • \tStatutory Compliances • \tEnsuring Contractors / Agency HC and Compliances Graduate in any discipline preferably from recognized university. • \tPreferred background work experience in HR of having worked with Large Warehouse/Logistics/ Manufacturing companies. • \tExcellent communication and negotiation skills. • \tHigh presentation, reporting and team player skills • \tExcellent knowledge of Excel and Word and power point. • \tOverall experience 2-3 years • \tDemonstrated intense customer focus. • \tDemonstrated highest level of integrity, intellectual honesty, and strong work ethic. • \tConsistent effort, intense commitment, and willingness to go above and beyond when needed....

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and Labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

The Business Analyst is expected to work across teams and functions, including TVOD, Channels, and PV Ads in partnership with PV Business Intelligence team. Success in this role will require an ability to influence and align stakeholders, including Prime Video leadership, through use of 1P & 3P data and insights. To accomplish this, the candidate must have prior experience of quantitative analytical tools in a consumer internet company (including e-commerce, digital media or consultancy roles focused on the consumer internet). In addition to strong analytical skills, the ideal candidate is expected to be a critical thinker with keen attention to detail, an ability to juggle multiple priorities, and must not be afraid to get hands-on, as needed. The candidate must have an ability to think clearly, communicate concisely in written and verbal form, and a willingness to go beyond their direct sphere of responsibility to solve customer and business challenges. BASIC QUALIFICATIONS...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and Labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. We are seeking an ambitious Data Engineer to join our Metrics and Data Platform team. The Metrics and Data Platform team...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...

The mission of the Amazon Buying Experience organization is to create the most-loved shopping experience for everyone in the world. We are the worldwide product showroom for "the everything store" which Millions of customers around the world shop on Amazon from every device imaginable. We aim to be the world's first and most trusted choice for every customer on earth to discover, evaluate, and purchase any product or service and love their individual buying experience. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. If you are passionate about influencing, designing, and delivering the next-generation Amazon customer buying experience, we want to meet you. The Buying Experience organization is looking for an innovative and customer-obsessed Software Development Engineer. As an engineer on the team, you will delight customers...

Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Worldwide Customer Service Capacity Planning (WWCP) organization that enables end-to-end customer service workforce planning across Amazon. WWCP's North Star vision is to define and deliver timely human-assisted support to Amazon customers under contact demand and Labor supply volatility and optimizing the Customer Service (CS) network for customer experience, associate experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacity planning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system capable of generating optimal plans on a massive scale. It will adapt seamlessly to fluctuations in supply and...